Director, Program Management Software Features
About The Position
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Vivint is looking for a Director of Program Management, Software to lead a team of program managers responsible for the end-to-end execution of software across the camera and smart home device portfolio including embedded firmware, on device experiences as well as app features. This is an execution focused leadership role focused on driving program rigor while ensuring cross team alignment across the business. You’ll work within a hybrid stage gate delivery model, combining Agile / Scrum with traditional stage gate connecting Engineering, QA, Design, Supply Chain, Marketing, and Product Management to deliver software only and hardware dependent software programs.
Requirements
- 10+ years of experience in software program management, with proven people leadership experience
- Strong track record of coordinating cross functional programs
- Excellent communication skills with the ability to translate technical complexities into clear status and risk narratives for leadership
- B.S. or M.S. in a Technical Field preferred (Computer Science, Electrical/Mechanical Engineering, or a related quantitative discipline); equivalent practical program management experience considered
Responsibilities
- Lead and coach a team of program managers, setting clear expectations, career paths, and program management standards across the group
- Own execution health across a portfolio of embedded/on-device and app feature programs, ensuring scope, schedule, dependencies, and risks are actively managed
- Evolve and optimize program management processes that work across a hybrid Agile/stage-gate environment, bridging fast-moving app development with longer-lead hardware and firmware milestones
- Partner closely with Product Management to translate roadmap priorities into structured execution plans
- Drive cross-functional alignment across Engineering, QA, Design, Supply Chain and Marketing
- Identify and resolve cross-program risks, resource conflicts, and dependency bottlenecks before they impact delivery
- Provide visibility into program status, risks, and key milestones for engineering and business leadership
Benefits
- medical
- vision
- dental
- 401K
- flexible spending accounts
- annual bonus
- short- and long-term incentives
- program-specific awards
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What This Job Offers
Job Type
Full-time
Career Level
Director
