Director, Program Management & Operations, Frame.io

Adobe • New York, NY

9d

About The Position

The Opportunity Frame.io is transforming how creative work happens by supporting over 1 million creative professionals to collaborate effortlessly from across the globe. As Frame.io continues to scale and integrate more deeply across Creative Cloud, strong execution and operational clarity are essential. We are hiring a Director of Program Management and Operations to lead the execution of Frame.io’s most important initiatives and to own the operating foundation of the business. You will manage a team, partner closely with Product and Engineering leadership, and help ensure the organization is focused on the right priorities. Frame.io is a meaningful growth and integration priority for Adobe. This role has real ownership and impact, shaping not just what gets delivered, but how the organization operates and scales over time! You’ll work on problems that matter and help define the next chapter of a product used by creatives around the world.

Requirements

• 10 plus years of experience leading technical programs, business operations, or both within a product organization
• Bachelor’s degree in Computer Science, or a related technical field, or comparable practical experience.
• Proven people management experience, ideally leading senior program managers or cross‑functional teams
• Comfort working closely with engineering teams on complex systems and platforms
• Experience operating in a matrixed environment with multiple senior collaborators
• A track record of delivering meaningful outcomes through influence and collaboration
• You bring clarity to ambiguous situations, communicate directly and thoughtfully, and help teams focus on what matters most.
• You care about building strong teams and creating an environment where people can do their best work.

Nice To Haves

• Experience in creative tools, collaboration platforms, or enterprise SaaS is helpful, but not required.

Responsibilities

• Lead and scale technical program management You will own execution across Frame.io’s highest‑priority, cross‑functional initiatives. This includes complex technical programs that span product, engineering, design, platform integration, and go‑to‑market partners. You’ll work with leaders to translate strategy into clear plans, align teams around outcomes, surface risks early, and drive decisions when tradeoffs are required. Your role is to bring clarity and momentum to work that would otherwise be slowed by ambiguity, competing priorities, or organizational complexity.
• Build and lead a high performing team You will manage and develop a team of senior and principal technical program managers. This includes setting expectations for impact and ownership, coaching individuals through complex challenges, and creating clear growth paths for people at different stages of their careers. You will play a key role in hiring and onboarding new talent, with an emphasis on developing internal candidates and building a strong leadership bench. Creating a culture of accountability, trust, and continuous improvement is a core part of this role.
• Business Operations In addition to program execution, you will own the operating rhythm of the Frame.io business. This includes planning and tracking work across quarters, partnering with Finance on headcount and investment decisions, and ensuring leadership has clear insight into progress, risks, and dependencies. You’ll help design and maintain operating mechanisms such as planning cycles, reviews, and execution tracking that are effective without being heavy.
• Be a trusted partner to leadership You will act as a trusted partner to Product, Engineering, Design, and Business leaders. This means helping leaders see around corners, connecting dots across teams, and raising issues early when alignment or execution is at risk. You will also help prepare clear, concise materials for leadership forums and decision reviews, and ensure decisions are translated into action across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director