Director, Operations Program Management

Peloton•New York, NY

1d•Hybrid

About The Position

Peloton is seeking a proactive and collaborative Director of Operations Program Management (OPM) to guide the execution of strategic operations programs. This role is essential for enabling operational efficiency, supporting cross-functional teams, and ensuring the successful delivery of projects within scope, timeline, and budget. The ideal candidate will bring a demonstrated history in operations management, inclusive leadership skills, and experience executing complex programs within a fast-paced environment. This role involves some travel to ensure global alignment and partnership.

Requirements

Bachelor’s degree in Operations, Business, Engineering, or a related field (or equivalent professional experience)
10+ years experience in operations management, with a 5+ years history of leading teams and people
Experience managing complex, large-scale programs within manufacturing or supply chain environments
A deep understanding of project management methodologies and collaborative tools
Effective leadership and interpersonal skills with an ability to build trust across departments
Strategic thinking skills and the ability to deliver results in an evolving environment
Proficiency in program management software and data-informed problem-solving
Strong organizational skills and the ability to manage multiple priorities effectively
A commitment to building and maintaining inclusive, professional relationships with stakeholders
Proficiency in Microsoft Office Suite and modern project management platforms

Responsibilities

Develop and implement strategic operations programs that align with Peloton’s long-term vision
Provide guidance and mentorship to the OPM team, fostering a culture of collaboration and continuous learning
Partner with senior leadership to define program priorities, goals, and success metrics
Oversee the planning and delivery of multiple operations programs, ensuring they support strategic objectives
Create comprehensive program plans, including timelines, milestones, and risk mitigation strategies
Monitor progress and facilitate solutions to ensure successful, high-quality outcomes
Work closely with teams across Supply Chain, Manufacturing, Quality, Engineering, and Finance to ensure seamless program integration
Manage the PFEP (Plan for Every Part) process to optimize inventory and material flow
Maintain detailed plans for parts, focusing on accurate forecasting and logistics
Facilitate transparent communication across teams to support collective program success
Act as a key point of contact for stakeholders, providing regular, clear updates on performance and milestones
Establish and track key performance indicators (KPIs) to evaluate and improve program effectiveness
Conduct regular reviews and share insights with leadership regarding risks and opportunities
Support continuous improvement initiatives to enhance team performance and operational flow
Manage program budgets to ensure thoughtful and effective use of resources
Coordinate the allocation of personnel, balancing team workload and well-being
Mentor and grow a diverse team of program managers, providing clear pathways for professional development
Guide the sustaining process as part of the Product Lifecycle Management (PLM) to ensure long-term product health
Collaborate with development teams to incorporate user feedback into product enhancements