Director, Product Software Architecture and Eng

Equinix•Redwood City, CA

6d•Onsite

About The Position

We are seeking an experienced Director, Product Software Architecture and Engineering to build and lead a new dev-ops team offering an AI and container management service for Equinix Managed Solutions. Duties include: Partner with product management to define requirements, service level objectives, and operational goals for the service; Integrate the service with global ordering and back-office systems to provide self-service; Work closely with EMS operations, EMS fulfillment, and Equinix network architecture to ensure the service design is compatible and well-integrated with existing infrastructure; Operate the service at an enterprise availability level as it scales out.

Requirements

Director-level experience managing managers, delivering multiple software products or services
Proven experience leading DevOps, Platform Engineering, or Site Reliability Engineering teams.
Strong and demonstrable operational experience providing a highly available global service
Experience delivering Kubernetes or (preferred) OpenShift-based infrastructure and operating it at scale
15+ years professional experience in a software development leadership role
Bachelor's in Engineering preferred

Responsibilities

Define and execute the technical vision, architecture, and roadmap for Equinix's AI and Container Management Service.
Partner with Product Management to translate customer needs and market opportunities into platform capabilities.
Establish Service Level Objectives (SLOs), operational standards, and platform governance.
Drive adoption of cloud-native best practices across engineering and operations teams.
Lead architecture and design decisions and DevOps processes for Kubernetes/OpenShift-based managed services.
Ensure platform scalability, resiliency, security, and operational readiness.
Drive automation across provisioning, deployment, monitoring, and lifecycle management.
Partner with network, infrastructure, and security teams to ensure seamless integration with Equinix's global platform.
Drives and manages change across the organization by implementing improvements to internal processes and systems
Proactively identifies gaps, risks and issues and influence key stakeholders across the organization to resolve them
Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions
Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and support plans are defined and communicated
Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization
Develop operational KPIs and continuously improve service availability, performance, and customer experience.
Is accountable for successful implementation of approved system improvement recommendations
Drives adoption of best practices and standards
Build and lead a high-performing global engineering and DevOps organization.
Responsible for succession planning recommendations and contributing to and driving the people development strategy
Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
Foster a culture of ownership, innovation, operational excellence, and continuous improvement.