Director, Product Partnerships

Postman•San Francisco, CA

23h•$320,000 - $380,000•Onsite

About The Position

Postman is seeking a strategic and results-driven partnerships leader who is passionate about APIs, partnerships, ecosystems, collaboration, and developer success. Reporting to the Head of Channel Sales, you will be responsible for defining our partner strategy, seeding > scaling partner engagements, and driving joint success across customers, partners, and Postman. With a focus on API collaboration, cloud, and AI, you will work cross-functionally with product, engineering, analytics, marketing, field, legal, PR, and operations teams to launch partnerships, improve user experiences, scale partner success, and develop ways to streamline go-to-market activities with the world’s leading tools and companies, ranging from the largest of enterprises to the scrappiest of startups. You are eager to get your hands dirty, doing individual contributor work to drive execution excellence across teams, yet you can naturally up-level your strategic thinking. Your success will be measured by business impact, including partner adoption, active usage, satisfaction, GTM, operations, and revenue metrics.

Requirements

8+ years of relevant work experience with product, partnership, or technical experience in software, collaboration, or platform-focused companies like Microsoft, GitHub, Slack, Atlassian, HubSpot, Monday, etc
Aptitude, drive, cultural fit and passion for developers, collaboration, platforms, and partnerships
You're not afraid to get your hands dirty doing individual contributor work while also thinking and working at a higher level to define strategy and driving it's execution across teams
Proven track record of successfully launching and scaling partnerships and partner programs that delivered meaningful business results
Excellent communication and influence skills, especially across product, engineering, and GTM to drive change at multiple levels and across companies
Ideal combination of technical, product, and business expertise, including deep understanding of developer tools and workflows, collaboration, and ecosystem dynamics
Experience with customer discovery, market analysis, and competitive research
Ability to drive and negotiate complex partnership deals and commercial agreements
Fantastic organizational and analytical skills that have been used for requirements gathering, resource organization, schedule development, and data-driven decision making
Comfort with change and ambiguity, with an adept ability to ruthlessly prioritize, move fast, and test-and-iterate quickly
Comfort with 4+ hours of overlap with Bangalore, India (willingness to take early or late PST calls)

Nice To Haves

Experience in product management, engineering, and / or AI is a plus

Responsibilities

Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our partner strategy, priorities, market requirements, use cases, and roadmap
Partner cross-functionally (i.e., product, engineering, analytics, GTM, legal, PR, ecosystem, operations, etc) across Postman and partners teams to execute on partner plans, requirements, key launches, GTM, campaigns, growth, and customer success
Drive product and user growth and engagement via partnerships with leading SaaS tools and services (i.e., Microsoft, GitHub, AWS, Atlassian, Slack, Google, AI, security, developer tooling, etc)
Define key metrics and performance indicators to measure customer, partner, and Postman success
Establish partnership frameworks, programs, infrastructure, process, culture, and rituals to scale our partner motions
Build close ties and meaningful relationships with key partners and senior executives
Foster a vibrant partner community and implement feedback mechanisms to continuously improve partner satisfaction and scale success
Aggregate feedback, explore new strategic opportunities, and inform our product roadmap
Clearly and concisely communicate our strategy, internally and externally