Director Product Management (Oracle Fusion)

Lumexa Imaging•Atlanta, GA

About The Position

The Director, Product Management – Corporate Services is accountable for defining and executing the product strategy, roadmap, and operating model supporting enterprise corporate systems, including Oracle Fusion (ERP & HCM). Reporting to the SVP of Data & Corporate Services, this leader serves as the single point of accountability for product direction, platform performance, and continuous improvement across Finance and HR technology ecosystems. The role combines product management, platform ownership, vendor oversight, and team leadership to deliver scalable platforms and measurable business outcomes. This is not a project or program management role. Success requires active product ownership, decision-making, and accountability for platform outcomes, balancing business priorities, technical constraints, and long-term sustainability.

Requirements

Experience with Oracle Fusion Cloud (ERP and/or HCM)
Strong understanding of Finance / Accounting and HR operations
6–12+ years of experience in product management or enterprise application ownership
Experience in post-go-live ERP/HCM environments, including stabilization and optimization
Proven ability to own roadmaps, prioritization, and stakeholder alignment
Strong understanding of SDLC and Agile delivery models
Experience managing AMS providers or external delivery partners
Proven ability to drive SLA adherence, cost control, and service improvement
Experience with hybrid onshore/offshore delivery models

Nice To Haves

Experience with Travel & Expense platforms such as Concur preferred

Responsibilities

Define and own the product vision and multi-year roadmap, balancing business priorities and platform constraints
Prioritize enhancements based on business value, risk, and enterprise impact
Align platform strategy with Finance, Accounting, and HR operational objectives
Establish and track KPIs (e.g., adoption, cycle time, automation, cost efficiency) to guide prioritization and measure impact
Translate stakeholder needs into scalable, standardized product capabilities
Challenge and influence stakeholders constructively to align with platform best practices
Drive process and capability improvements that improve efficiency and user experience
Own platform performance, stability, and scalability, proactively identifying risks and driving remediation
Oversee backlog management and delivery execution aligned to strategic priorities and capacity constraints
Ensure alignment with enterprise architecture, data, integration, and security standards
Partner with architecture and engineering to deliver scalable, supportable solutions
Maintain working knowledge of integrations, data flows, and system dependencies to inform decisions
Make clear, defensible trade-off decisions across scope, timeline, cost, and technical complexity
Apply disciplined Agile and product operating practices to improve delivery consistency and throughput
Own the AMS vendor relationship and service delivery outcomes
Define and enforce SLA/KPI frameworks (e.g., backlog aging, MTTR, throughput, quality)
Hold vendors accountable for measurable improvements in performance and responsiveness
Actively manage escalations and remediation of underperformance
Optimize resource mix and cost-to-serve across onshore and offshore delivery
Establish clear accountability boundaries across internal teams and vendors
Lead a cross-functional platform team, setting clear expectations for ownership and delivery performance
Foster a product-oriented culture focused on outcomes and continuous improvement
Establish disciplined prioritization, governance, and execution practices
Promote effective collaboration across business, technology, and vendor teams
Continuously refine the product operating model and ways of working