Director, Product Management (Director, Product Management Digital Platforms)

sesengin•Reston, VA

5d•Hybrid

About The Position

The Director, Product Management – Digital Platforms will lead the strategy, execution, and evolution of SES Space & Defense's digital platform portfolio, serving as the Product Manager for the Integrated Customer Terminal (ICT) platform. This platform provides a single pane of glass for customers, operators, engineers, and mission stakeholders to monitor, manage, and interact with the company's growing portfolio of products and services. Working across Engineering, Operations, Business Development, Strategy & Innovation, and Marketing, you will define the product roadmap, prioritize customer requirements, and lead the successful delivery of each platform release through the Integrated Product Development Process (IPDP). This role combines product strategy with hands-on execution, balancing customer needs, business objectives, and technical priorities to deliver intuitive, mission-focused digital experiences. The ideal candidate is an experienced product leader who enjoys building software products, collaborating across disciplines, and driving continuous innovation within a complex technical environment.

Requirements

Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical discipline
10+ years of software development and software product management experience with demonstrated success leading digital products from concept through delivery
Hands-on experience with software development and system integration
Proven ability to gather, analyze, and prioritize requirements from diverse stakeholders and translate them into actionable product roadmaps
Deep knowledge of Agile, Scrum, SAFe, and modern software development methodologies
Strong understanding of Software Development Lifecycle (SDLC) processes and product development best practices
Experience developing user interfaces informed by Human Systems Integration (HSI) or human factors principles
Demonstrated experience integrating APIs from operational and business systems into digital platforms
Experience supporting satellite communications ecosystems, including LEO, MEO, GEO architectures and multi-orbit tactical terminal capabilities, or comparable complex defense or aerospace environments
Proven ability to work effectively across engineering, operations, product, and business organizations
Excellent communication skills with the ability to articulate product vision and technical requirements to both technical and non-technical audiences

Nice To Haves

Experience supporting defense, government, or national security customers preferred
Familiarity with Operational Support Systems (OSS) and Business Support Systems (BSS) preferred
Active security clearance or the ability to obtain one preferred
SAFe POPM/PM, CSPO, Pragmatic Institute, or similar product management certifications preferred
Advanced degree (MS or MBA) in a technical or business discipline preferred

Responsibilities

Update and maintain the ICT portal product roadmap for the digital platform portfolio, ensuring alignment with business objectives and customer mission needs
Elicit, analyze, and prioritize requirements from customers, operations teams, engineers, and other stakeholders, translating them into a cohesive product roadmap for each ICT portal release
Work with the Strategy & Innovation team to ensure the roadmap incorporates future capabilities and product enhancements
Lead the integration of LEO, MEO, and GEO product support into the digital platform while supporting multi-orbit capabilities on tactical terminals
Drive the integration of APIs from operational and business systems into the platform, ensuring seamless interoperability across the ecosystem
Lead the Integrated Product Team (IPT) for each ICT portal release, managing full lifecycle product delivery in accordance with the Integrated Product Development Process (IPDP)
Balance customer mission requirements, time-to-market objectives, cost, and quality throughout the product development lifecycle
Author user stories and use case scenarios that define platform capabilities and guide software development priorities
Partner closely with software development teams to communicate requirements clearly and ensure successful execution using industry best practices
Work with Marketing to successfully launch new product releases and feature enhancements
Guide development of intuitive user interfaces that incorporate Human Systems Integration (HSI) principles and deliver mission-focused user experiences
Foster a culture of innovation, accountability, and continuous improvement while serving as the voice of the customer across the organization