About The Position

SS&C is seeking a Director, Product Management to build new outsourced operations and technology offerings for U.S. asset managers. This is a hands-on product-building role: the director will own product strategy and bring offerings to market by engaging clients, assessing competitors, defining operating models, setting pricing, and driving commercialization. The role partners across the organization to turn ideas into revenue-generating services rather than managing a large team from a distance. The products will support Mutual Funds, Separately Managed Accounts (SMAs), Collective Investment Trusts (CITs), and related investment vehicles. The goal is to help asset managers improve efficiency, scalability, and operational performance. The position is based in New York, NY, with a hybrid work model.

Requirements

  • Extensive product management experience building and commercializing B2B products or services; experience in asset servicing, FinTech, or outsourced operations for asset managers is ideal.
  • Strong fluency in investment operations across Mutual Funds, SMAs, CITs, and related vehicles, sufficient to design operating models and earn the trust of sophisticated clients.
  • A track record of creating products, services, or capabilities from the ground up and delivering measurable commercial results.
  • Commercial skills, including pricing, value proposition development, and business-case development.
  • Self-starter mentality and comfort performing primary research, analysis, and hands-on work.
  • Excellent communication and stakeholder skills, with the ability to influence executives, win over clients, and align cross-functional partners without direct authority.
  • 12+ years of hands-on investment operations experience.
  • Bachelor's degree or equivalent experience.
  • Ability to work in a hybrid model in New York, NY.

Nice To Haves

  • Experience taking offerings from concept to market, rather than only managing an existing roadmap.
  • Deep, hands-on operations experience.
  • Experience with both large global and smaller or boutique asset managers.
  • Familiarity with global operating environments.
  • Advanced degree or relevant industry certifications.

Responsibilities

  • Own the product strategy and roadmap for new outsourced operations and technology services for asset managers.
  • Interview clients, research competitors, identify service gaps, and determine where SS&C can differentiate.
  • Design offerings end-to-end, including operating models, service specifications, business requirements, and capability investment cases.
  • Set pricing and service tiers, develop commercialization plans, and build business cases for investment.
  • Drive products from concept through launch, collaborating with Technology and Operations to create scalable, automated services.
  • Support revenue generation through sales efforts, client presentations, strategic pursuits, and RFPs as the product expert.
  • Collect client and prospect feedback and use it to inform the product roadmap.
  • Work across Product, Operations, Technology, Sales, Relationship Management, and Executive Leadership to deliver outcomes.
  • Act as a subject-matter expert on outsourced investment operations, operating models, and the competitive landscape.

Benefits

  • 401(k) plan with company matching.
  • Professional development reimbursement.
  • Flexible personal/vacation time off.
  • Sick leave.
  • Paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee Assistance Program.
  • Parental leave.
  • Hands-on, team-customized training, including SS&C University.
  • Discounts on fitness clubs, travel, and more.
  • Potential consideration for an annual discretionary bonus and/or equity awards, such as restricted stock units or stock options, based on individual and business performance at the company's discretion.
  • Hybrid work model.
  • Business casual dress code, including jeans.
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