Director, Product Management

Amynta Agency•Fort Worth, TX

12d

About The Position

At Warranty Solutions, the Director Product Management is responsible for the overall leadership and management of Amynta’s suite of warranty and insurance products for their auto warranty programs. This person will be passionate about continually assessing and improving current product solutions and innovating new products and services for each of the dynamic and fast-moving industries. His/her team works collaboratively with Sales, Underwriting, Reinsurance, Compliance, Legal, Marketing, IT and external partners to bring new insurance and warranty products to market, and to manage existing products in support of achieving desired profitability, penetration and customer satisfaction objectives. Lead the Product Development Team across all of our programs to determine product scope, ad hoc request prioritization and product innovation. Assist in developing and implementing a strategic roadmap to improve and differentiate our products to stay innovative and ahead of the market trends. This includes the entire portfolio management and distribution of products respective to customer needs. Monitors markets and thoroughly understand competitive activity/data via consistent and regular reviews. Provides proactive solutions and examine these through interactive dialogue with agents and our strategic partners. Decides and implements best-in-class product management processes, policies and tools that ensure products are launched flawlessly, on time and on budget. Works with internal and external stakeholders to drive product launch timelines that ensure customer needs are met. Analyzes product sales and performance data to assess the on-going sales and health of all products. Implements / recommends future product changes and enhancements. Works with Underwriting to understand the profitability of the product and if rate actions are needed across a book of business or with individual “poor performing dealers”. Assists in developing and delivering product content for training sessions. Works with IT to have flexible rate charts available to be quickly implemented in the field. Works with Compliance to make sure there never is a lapse in forms availability.

Requirements

Leadership and management of warranty and insurance products.
Product innovation and development.
Collaboration with various departments and external partners.
Strategic roadmap development.
Portfolio management and product distribution.
Market monitoring and competitive analysis.
Product management process implementation.
Product launch management.
Product performance analysis.
Understanding of product profitability and rate actions.
Development of training content.
Coordination with IT for rate chart implementation.
Coordination with Compliance for forms availability.

Responsibilities

Overall leadership and management of Amynta’s suite of warranty and insurance products for their auto warranty programs.
Continually assessing and improving current product solutions and innovating new products and services.
Working collaboratively with Sales, Underwriting, Reinsurance, Compliance, Legal, Marketing, IT and external partners to bring new insurance and warranty products to market, and to manage existing products.
Leading the Product Development Team to determine product scope, ad hoc request prioritization and product innovation.
Developing and implementing a strategic roadmap to improve and differentiate products.
Managing the entire portfolio and distribution of products respective to customer needs.
Monitoring markets and understanding competitive activity/data.
Providing proactive solutions through interactive dialogue with agents and strategic partners.
Implementing best-in-class product management processes, policies and tools.
Driving product launch timelines with internal and external stakeholders.
Analyzing product sales and performance data.
Implementing/recommending future product changes and enhancements.
Working with Underwriting to understand product profitability and if rate actions are needed.
Developing and delivering product content for training sessions.
Working with IT to ensure flexible rate charts are available for quick implementation.
Working with Compliance to ensure continuous availability of forms.