Director, Product Management | Virtual Cards

Capital One•McLean, NY

7d•Remote

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. This role is for a Product Director on the Virtual Card team. Virtual cards allow you to spend when you don't have your physical card and to shop online without giving merchants your actual card number. You'll be a key driver of business growth, responsible for growing first-time user conversion and monthly active users. You will own the holistic virtual card experience for our primary self-servicing channel on web and mobile. This includes everything from the technology and user experience to go-to-market strategies, as well as integrating virtual cards into onboarding, key product launches, and marketing content. As a Product Director, you will be responsible for developing and leading a high-performing product team, establishing and implementing a strategic roadmap to achieve key business outcomes, and introducing new tactics to optimize existing growth mechanisms and levers. Additionally, you will partner closely with our various lines of business to more deeply embed virtual card functionality into our broader product design and marketing lifecycle. In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

Bachelor's degree in any field and at least 5 years of Product Management experience

Nice To Haves

MBA or Master’s degree
5+ years of experience in user experience and growth product management
Experience translating business strategy and analysis into consumer-facing digital products
Experience driving first-time user conversion and monthly active user growth at scale within a large enterprise environment

Responsibilities

Develop and lead a high-performing product team.
Establish and implement a strategic roadmap to achieve key business outcomes.
Introduce new tactics to optimize existing growth mechanisms and levers.
Partner closely with various lines of business to more deeply embed virtual card functionality into broader product design and marketing lifecycle.
Own the holistic virtual card experience for primary self-servicing channels on web and mobile.
Drive business growth, responsible for growing first-time user conversion and monthly active users.