Director - Product Management

American ExpressNew York, NY
$123,000 - $215,250Hybrid

About The Position

The Director, Product Management, is part of the Analytics & Investments (AIM) team within the Global Commercial Services Marketing (GCSM) organization at American Express. This role leads the team responsible for advancing the commercial prospect database and enterprise data services ecosystem to drive revenue growth across prospect and customer marketing and sales channels. The Director will partner closely with stakeholders across AIM, GCSM, Global Commercial Services, and Enterprise organizations to deliver AI-enabled, cloud-based data products and innovative solutions that enhance customer acquisition, lead management, and business performance. This highly visible leadership role represents a unique opportunity to influence enterprise strategy and deliver incremental revenue impact exceeding $100 million.

Requirements

  • Product Management experience
  • Experience in Analytics & Investments (AIM)
  • Experience in Global Commercial Services Marketing (GCSM)
  • Experience with commercial prospect databases
  • Experience with enterprise data services ecosystems
  • Experience driving revenue growth
  • Experience with AI-enabled, cloud-based data products
  • Experience with customer acquisition strategies
  • Experience with lead management
  • Experience with business performance enhancement
  • Leadership experience
  • Stakeholder management experience

Responsibilities

  • Leads the team responsible for advancing the commercial prospect database and enterprise data services ecosystem to drive revenue growth across prospect and customer marketing and sales channels.
  • Partner closely with stakeholders across AIM, GCSM, Global Commercial Services, and Enterprise organizations to deliver AI-enabled, cloud-based data products and innovative solutions that enhance customer acquisition, lead management, and business performance.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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