Director, Product Management-Technical

Mastercard•O'fallon, MO

2d•Onsite

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next. Our vision is to Develop, deliver and support engineering solutions for threat management, analytics, source code scanning, and vulnerability management for our partners Security Threat Response Management (STRM) and Network and Enterprise Security (NES) programs (Security Threat and Response Management) focusing on development of applications.

Requirements

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Technologists who are energized by the challenges of a truly global network.
With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture.
Inclusive and diverse, a rich collaboration of ideas and perspectives.
A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents.
And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.
Our vision is to Develop, deliver and support engineering solutions for threat management, analytics, source code scanning, and vulnerability management for our partners Security Threat Response Management (STRM) and Network and Enterprise Security (NES) programs (Security Threat and Response Management) focusing on development of applications.

Nice To Haves

Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products
Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
Demonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge to the development of winning Product strategies
Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
Drive the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget in partnership with the Product Management-Technical Guild.
Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
Ensure that the broader Mastercard organization is enabled to sell focus Products by creating compelling communications & marketing content in partnership with Marketing
Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
Partner with the Guilds to create and share best practices within the Program with a focus on driving continuous improvement in the Program’s operating model
Provide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Develop talent and provide timely feedback, coaching in the moment, and mentoring
Demonstrate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.

Responsibilities

Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products
Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
Demonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge to the development of winning Product strategies
Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
Drive the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget in partnership with the Product Management-Technical Guild.
Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
Ensure that the broader Mastercard organization is enabled to sell focus Products by creating compelling communications & marketing content in partnership with Marketing
Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
Partner with the Guilds to create and share best practices within the Program with a focus on driving continuous improvement in the Program’s operating model
Provide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Develop talent and provide timely feedback, coaching in the moment, and mentoring
Demonstrate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement