Director Product Management, Salesforce Flow (AI Focus)

Salesforce•Seattle, WA

3d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Flow team at Salesforce builds and delivers business process automation and management to the Salesforce platform. We are looking for a Product Manager who wants to lead the charge in delivering enterprise-grade capabilities that make Flow more robust, testable, scalable, and deeply integrated with Salesforce's broader ecosystem — including Agentforce and Data 360. We are a team that actively embraces AI as a fundamental part of how we work. We use AI tools to accelerate research, sharpen requirements, improve decision-making, and move faster as a team. We're looking for a PM who shares that mindset and is excited to help define what AI-augmented product management looks like at scale.

Requirements

5+ years of experience product managing or developing technology products.
Strong technical aptitude. You must be able to hold your own in debates with technical architects, engineers, and designers.
A passion for applying technology — including AI — to implement practical and elegant solutions to complex business processes.
Strong communication and presentation skills.
A related technical degree required.

Nice To Haves

Hands-on experience using AI tools (e.g., LLMs, AI assistants, AI-powered analytics) to create prototypes and accomplish product management work.
Experience with software development tools.

Responsibilities

Build and maintain roadmaps for one or more products and work with other Product Managers to deliver a unified vision.
Define and analyze metrics that inform the success of your products.
Define product requirements at a detailed level that demonstrates mastery of your domain.
Leverage AI tools to accelerate research synthesis, competitive analysis, and requirements writing — and raise the bar for clarity and quality in everything you ship.
Inspire and collaborate with teams of architects, engineers, and documentation writers to implement features.
Facilitate communication throughout the development process between a variety of internal teams as well as customer-facing teams.
Actively define and champion new AI-powered workflows that improve how the team discovers insights, prioritizes work, and delivers outcomes.
Act as a trusted advisor during customer interactions, events, and through social media.