Director, AI Product Management

Graybar•Chesterfield, MO

1d•Hybrid

About The Position

As a Director, AI Product Management, you will lead AI product strategy and execution across the AI & Digital Transformation portfolio. You will manage the product vision, roadmap, and delivery of AI-powered solutions for sales, customer service, and operations. You will manage the AI team while partnering with business stakeholders to ensure effectiveness and deliver measurable business impact. In this role, you will define and drive the strategic product roadmap across the AI portfolio, including Quote & Order Automation, GenAI & Agents, Project Management, and Autonomous Procurement. You will manage and develop a team of AI Product Owners and a UX Designer; set priorities and build a high-performing product organization. Partner with senior leadership to translate business strategy into a prioritized product portfolio with clear objectives, key results, and investment cases. Engage with stakeholders to understand their workflows, pain points, and opportunities for AI-driven improvement. Make product decisions that account for the probabilistic nature of AI – defining accuracy thresholds, designing human-in-the-loop review workflows, and managing stakeholder expectations about AI capabilities and limitations. Own the product lifecycle from discovery through scaling and driving enterprise-wide rollout. Collaborate with stakeholders to translate business problems into technical requirements, evaluate model performance against business KPIs, and ensure solutions are production-ready. Work with SaaS partners and Microsoft to maximize the value of vendor platforms while building proprietary capabilities. Champion responsible AI practices across the portfolio – ensuring fairness, transparency, data privacy, and appropriate governance for AI-powered decisions. Communicate product strategy, progress, and outcomes to executive leadership; build organizational confidence in AI through visible, measurable wins.

Requirements

Minimum 7+ years of product management experience, with at least 3 years managing AI/ML-powered products or data-driven applications
2+ years of people management experience leading product managers, product owners, or cross-functional product teams
Demonstrated experience owning a multi-product portfolio or platform
Track record of scaling products from pilot to enterprise-wide adoption
Experience working in Agile environments and managing prioritized backlogs
Four-year degree in Business, Computer Science, Engineering, or related field

Nice To Haves

Experience in electrical distribution, supply chain, B2B operations, or industrial services
Familiarity with Microsoft Azure ecosystem (Azure OpenAI, Copilot Studio, Azure DevOps)
Experience working with AI/ML SaaS vendors and managing build-vs-buy decisions
MBA or advanced degree
Certified Scrum Product Owner (CSPO), SAFe Product Manager, or equivalent certification
Experience managing products that involve document intelligence, order automation, or conversational AI

Responsibilities

Define and drive the strategic product roadmap across the AI portfolio, including Quote & Order Automation, GenAI & Agents, Project Management, and Autonomous Procurement.
Manage and develop a team of AI Product Owners and a UX Designer; set priorities and build a high-performing product organization.
Partner with senior leadership to translate business strategy into a prioritized product portfolio with clear objectives, key results, and investment cases.
Engage with stakeholders to understand their workflows, pain points, and opportunities for AI-driven improvement.
Make product decisions that account for the probabilistic nature of AI – defining accuracy thresholds, designing human-in-the-loop review workflows, and managing stakeholder expectations about AI capabilities and limitations.
Own the product lifecycle from discovery through scaling and driving enterprise-wide rollout.
Collaborate with stakeholders to translate business problems into technical requirements, evaluate model performance against business KPIs, and ensure solutions are production-ready.
Work with SaaS partners and Microsoft to maximize the value of vendor platforms while building proprietary capabilities.
Champion responsible AI practices across the portfolio – ensuring fairness, transparency, data privacy, and appropriate governance for AI-powered decisions.
Communicate product strategy, progress, and outcomes to executive leadership; build organizational confidence in AI through visible, measurable wins.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Flexible Spending Accounts.
Disability Benefits at no cost to you.
Profit Sharing Plans.
401(k) Savings Plan with company match.
Paid Vacation & Sick Days.
Paid Holidays.
Paid Wellness Day.
Community Time Off.
Employee Recognition Program.
Educational Reimbursement and Career Development Programs.