Director, Product Management - Operations
About The Position
As Flock expands camera deployments nationwide, scaling our internal field operations tools is essential to operational velocity. Deploying physical hardware at scale requires streamlined installer tooling, automated permitting workflows, and reliable systems for field deployment teams. This role will lead our internal field operations product suite, partner with Operations leaders, and turn field friction into automated, high-performing product software. This is not a program management or operations process role; the focus is on leading product strategy, software roadmaps, and technical tradeoffs for internal platforms. It is also not a customer-facing product role, as the primary users are internal field deployment teams, installers, permitting coordinators, and operations managers. This is not a passive lead position; the individual will stay close to execution details and engage in architecture-level system and data flow decisions with engineering.
Requirements
- Proven track record leading product managers and owning internal tools, operational systems, or technical platform products.
- Practical capability to redesign complex workflows and deploy automation to improve operational scale and execution quality.
- Strong product judgment with the ability to navigate high-dependency environments and build trust with executive operational stakeholders.
- Experience engaging in technical tradeoff discussions and system architecture reasoning alongside Engineering, AI, and Data Science teams.
- Demonstrated capability to grow high-performing product management teams while staying grounded in execution details.
Responsibilities
- Lead product strategy and execution for the internal software suite powering field deployment, camera installations, and permitting workflows.
- Direct a team of Product Managers responsible for internal operational tooling, guiding portfolio-level tradeoffs and roadmap decisions.
- Partner with Operations executives to translate field deployment bottlenecks into scalable software capabilities, workflow optimizations, and practical AI automation.
- Collaborate with Engineering, AI/Data Science, and Applications teams to embed intelligent automation directly into installer and permitting systems.
- Establish clear product engagement frameworks across implementation, delivery, customer, and supportability product lanes.
Benefits
- Flock Stock Options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
