Director, Product Management General Business Editions

Acumatica • Bellevue, WA

3d

About The Position

Acumatica is a leading innovator in cloud ERP solutions, focused on helping small and midsized companies thrive. Our industry-specific business management solution is designed to address real-world needs with intelligent workflows and market-leading usability. Acumatica was acquired by Vista Equity Partners in May of 2025. Our culture is collaborative and high-energy, valuing work/life balance, efficiency, simplicity, customer service, and making a difference. We offer exceptional professional and financial growth potential.

This role focuses on rebuilding the finance back office around AI, transforming processes like reconciliations, accruals, collections, and variance explanations. Acumatica is seeking a Director of Product Management to lead this innovation for our General Business Editions, which serves as the cloud ERP foundation for growing SMB organizations, uniting core financials, CRM, and reporting. The position involves owning and reimagining the capabilities that every Acumatica customer depends on for an AI-first world, shifting from systems that record past events to systems that act, anticipate, and advise. Key areas include Core Financials (general ledger, AP/AR, cash management, etc.) and Customer Management (CRM - leads, contacts, opportunities, etc.).

Requirements

• 10+ years in Product Management, including 5+ years in leadership roles.
• Experience in ERP, financial management, accounting, or CRM platforms for SMB businesses.
• Track record of shipping AI or ML capabilities to production in SaaS, with measurable adoption.
• Experience growing a horizontal product that supports vertical or industry-specific extensions.
• Hands-on fluency with LLMs, agentic workflows, retrieval, and tool use, and a practical grasp of what they can do reliably.
• Experience defining evaluation and quality approaches for AI in high-trust domains, with accuracy, explainability, and human oversight.
• A daily personal practice of using AI for product work, and the ability to model and teach it.
• A clear point of view on how AI will change finance and customer management, and the judgment to separate value from hype.
• Strong product strategy and roadmap leadership, connecting decisions to customer value and business outcomes.
• Solid grounding in accounting and financial operations (multi-entity, revenue recognition, close, compliance) and front-office workflows (sales, quote-to-cash, service).
• Experience with platform-based products and ecosystems.
• Proven ability to lead and scale teams through change, and to align executives and cross-functional partners.

Nice To Haves

• CPA, finance, or accounting operations background
• Channel or partner-led GTM experience
• Private equity-backed or high-growth environments
• Exposure to M&A or product integrations

Responsibilities

• Own the AI Strategy for Finance and Customer Management, defining a multi-year vision to evolve General Business into a system of action with AI agents.
• Decide where AI should automate, assist, or keep humans in the loop, ensuring transparency, controls, and audit trails for finance teams.
• Integrate AI into the core experience, making deliberate build, buy, and partner choices for models, agents, and the ecosystem.
• Hold the roadmap accountable to measurable AI value, such as time saved, faster close, reduced DSO, accuracy, and adoption.
• Shape the Product Vision & Strategy for General Business, aligning with corporate strategy and industry edition roadmaps.
• Differentiate against competitors in the accounting-centric, horizontal, and AI-native ERP space.
• Design a seamless growth path from General Business into industry editions (Manufacturing, Construction, Distribution).
• Engage directly with CFOs, controllers, and sales leaders, acting as a thought leader on AI in finance.
• Build and Lead an AI-First Product Team, leading and growing Product Managers across Core Financials and CRM.
• Make AI how the team works, not just what it builds, encompassing discovery, research synthesis, requirements, prototyping, and competitive analysis.
• Raise the team's AI product craft, including agent design, evaluation frameworks, guardrails, and learning from usage data.
• Shorten the path from idea to customer value through AI-assisted agile practices and continuous delivery of AI capabilities.
• Partner with engineering, UX, go-to-market, and vertical edition leaders as one team.
• Drive Growth by accelerating new logos, expansion, and retention in General Business.
• Partner with Marketing, Sales, and the partner channel to leverage AI for clear differentiation and competitive wins.
• Shape build vs. buy vs. partner strategy, including the marketplace of integrated solutions.
• Achieve success through a compelling AI-first vision, adopted AI capabilities, an AI-first product team, and accelerated ARR growth.

Benefits

• Healthcare benefits (medical, dental and vision insurance for you and your dependents)
• Employer paid Short-Term/Long-Term Disability and Basic life coverage
• 401(k) plan with company match
• Flexible time off
• Sick and safe leave
• Annual bonus
• Stock
• Sales incentives based on revenue or utilization

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed