Director, Product Management - Enterprise AI/ML
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: The Director of Product Management - Enterprise AI/ML will lead a product team spanning the Machine Learning and AI platforms at Capital One, and will be responsible for the capabilities that enable Capital One associates to train and serve Models and Generative/Agentic AI applications that power our business. We are looking for a deeply technical product leader with a proven history of building products and experiences for data scientists and software developers. This individual will have deep domain expertise in AI/ML technologies for Data Scientists and familiarity with emerging infrastructure and autonomous multi-agent systems for Generative AI application development. An ideal candidate may have prior experience as an engineer or data scientist, with several years as a technical Product Manager and leader of a product management team. This leader will set the strategy and priorities grounded in technical understanding and user experience. They must be able to sit in the shoes of the user (data scientists and engineers) and drive adoption of Generative AI (including Agentic AI). As part of this role, you will: Define Generative AI and ML Platform vision and strategy Continuously evolve the platforms of industry-leading AI/ML capabilities while maintaining a pristine user experience for our highly talented innovators Partner strategically with adjacent platform leaders to maintain a cohesive and integrated enterprise platform ecosystem that adapts to a changing world Unlock game-changing value across the business, while generating real-time, intelligent experiences for our customers Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Bachelor's degree in any field and at least 5 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
- 7+ years of experience within a large, data-intensive multi-line of business environment with significant complexity and scale
- 3+ years of experience in people leadership
- 5+ years of experience in innovative technology environments that embrace public cloud (e.g., AWS) and open source technologies (e.g. Kubernetes, Spark, Ray, LangChain)
- 3+ years experience building business-critical AI and Machine Learning products
- Experience in AI Risk Management
Responsibilities
- Define Generative AI and ML Platform vision and strategy
- Continuously evolve the platforms of industry-leading AI/ML capabilities while maintaining a pristine user experience for our highly talented innovators
- Partner strategically with adjacent platform leaders to maintain a cohesive and integrated enterprise platform ecosystem that adapts to a changing world
- Unlock game-changing value across the business, while generating real-time, intelligent experiences for our customers
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Director
