Director, Product Management - Commercial Strategy & Go-To-Market
About The Position
The Services team and solutions fuel growth for partners globally by providing cutting edge capabilities across Customer Acquisition and Engagement, Security Solutions, Business & Market Insights, and Open Banking. The Operational Intelligence (OI) pillar plays a critical role in helping customers understand, manage, and optimize the end to end payment lifecycle through data driven insights, reporting, and analytics at scale. We are seeking an experienced Director of Product Management to join the Operational Intelligence Global Product Management team. This role is accountable for shaping and executing commercial strategy and go-to-market for our analytics-driven products across the payment lifecycle — translating customer needs and product capabilities into differentiated packaging, pricing, positioning, and successful launches. You will lead pricing strategy and modeling, packaging, value articulation, and end-to-end go-to-market execution (positioning, sales enablement, launch planning, and commercialization governance). The role requires deep domain expertise in payments and monetization, strong cross-functional leadership, and the ability to translate complex product value into clear commercial outcomes.
Requirements
- Proven success leading analytics, reporting, or data driven products in payments or financial services at scale.
- Demonstrated ability to design and execute enterprise pricing strategy and commercialization plans, including pricing governance, packaging, and measurable revenue impact.
- A creative problem solver who can navigate ambiguity and translate complexity into clear, market-ready solutions.
- Strong financial and analytical skillset, with hands-on experience building pricing models, business cases, and scenario analyses (e.g., elasticity, sensitivity, and unit economics).
- Proven track record owning positioning, messaging, and launch plans for B2B products, including building sales enablement assets and partnering effectively with Marketing.
- Strong program and project management capabilities, with a track record of delivering multiple initiatives in parallel.
- Demonstrated experience using business performance insights to drive prioritization, investment decisions, and execution focus across complex product portfolios.
- Excellent communication, storytelling, and executive presence, with the ability to influence across functions.
- Bachelor’s degree in business or equivalent experience; MBA preferred.
- Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills.
- Strong understanding of payments systems, data flows, and system architecture across the full transaction lifecycle.
- Advanced comfort with data analytics, reporting platforms, and large volume data delivery (Advanced excel, BI tools such as Tableau, Power BI required; SQL proficiency and big data environments a strong plus).
- Experience partnering with engineering and data teams on technical tradeoffs, dependencies, and delivery sequencing.
- Familiarity with cloud based and SaaS analytics platforms (AWS, GCP, Azure preferred).
Responsibilities
- Build analytics driven products that help customers extract value from high volume, complex payments and operational data
- Translate a deep understanding of our customers into actionable insights products and solutions that drive significant customer value
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors across Product, Sales and Marketing, Technology, Finance, and Operations to ensure commercial, technical, and delivery success
- Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Own the Payment Reconciliation Intelligence product strategy grounded in a strong understanding of the end-to-end payment lifecycle, including transaction processing, settlement, reconciliation, billing, and operational performance.
- Identify and develop white space opportunities across operational reporting, analytics, and data delivery; translate customer pain points and market trends into scalable product initiatives.
- Lead pricing strategy and modeling, including value-based pricing, packaging, monetization models, discounting/approval governance, and pricing performance management in partnership with Finance and Sales.
- Own go-to-market strategy and execution, including positioning and messaging, competitive differentiation, launch planning, sales enablement, and partnership with Marketing on integrated commercialization plans.
- Develop and maintain market and competitive intelligence to inform commercial strategy, target segments/use cases, and prioritize revenue growth levers.
- Manage a portfolio of initiatives in parallel, applying strong project and program management discipline to prioritize, sequence, and deliver outcomes at scale.
- Partner closely with Technology and Data teams to deliver large scale data and reporting solutions, ensuring feasibility, performance, and reliability.
- Define and track success metrics, including customer impact, adoption, revenue performance, and operational efficiency.
- Collaborate with Finance on product P&L, covering forecasting, performance reviews, investment decisions, and budgeting.
- Communicate product vision, priorities, and tradeoffs with clarity and executive presence across all organizational levels.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
