Director, Product (Funding)

FCTOakville, ON
Hybrid

About The Position

As Product Director, Funding, you will bring deep expertise in the Canadian payments industry to define, lead, and drive the strategy, execution and development of a critical line of business for FCT. The mandate is to design, define and build funding and secure-payments products, including net new products from the ground up. The role involves managing the full product lifecycle.

Requirements

  • At least 7 years’ experience in the Canadian payment industry including meaningful understanding of ISO requirements, open banking
  • Proven capability with new product development from strategy to execution
  • Experience collaborating with cross-functional teams to leverage AI tools for rapid prototyping of high-fidelity, functional applications
  • Demonstrated ability to work independently and collaboratively in a demanding fast paced environment.
  • Ability to analyze and apply data to develop insights and make recommendations.
  • Willingness to innovate and explore new opportunities
  • Customer centric mindset and a desire to explore technology solutions to solve business challenges.

Responsibilities

  • Develop vision, strategies and objectives that meet the overall goals of Funding solutions
  • Translate ideas into concrete strategies, product requirements and/or processes.
  • Lead the development of new business opportunities, managing the end-to-end product lifecycle from discovery through delivery and ongoing iteration
  • Collaborate with the IT Product Development team to define vision, prioritize work, and support delivery through daily active participation
  • Lead product demos with customers to capture feedback and drive a continuous feedback loop into the delivery team
  • Leverage data and insights to drive decision-making, prioritize work, and continuously improve product outcomes
  • Grow existing products by managing/building/supporting sales and marketing development, product enhancements, and customer experience enhancements.
  • Champion your business and products across FCT. Build relationships with internal partners and provide guidance to them as they support the businesses in achieving business goals.
  • Continually increase your expertise though analysis of key metrics; discussions with internal and external stakeholders, competitive analysis.
  • Manage day-to-day situations, challenges, and opportunities on the Funding businesses.
  • Actively participate in annual strategic planning, as well as ongoing tracking/adjustments to business plans.
  • On an ongoing basis you will identify opportunities/risks as well as recommend ideas and solutions.

Benefits

  • Employee and Family Assistance Program (EFAP)
  • Wellness Essentials
  • Group retirement savings plan with company match
  • Paid holidays
  • Generous paid time off
  • Hybrid work arrangements
  • Paid volunteer opportunities
  • Charitable donation matching
  • Employee recognition programs that include referral incentives
  • Potential for performance-based incentives
  • The opportunity to participate in our stock purchase plan
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