Director, Product Designer, Consumer Experience

Prodege•El Segundo, CA

5d•$165,000 - $196,600

About The Position

Prodege: A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences. As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today! About the role: We're looking for a Director, Product Designer, Consumer Experience to lead design for our Core Product portfolio at a senior leadership level. You will lead Product Design at Prodege, owning the design vision, quality, and team across our consumer (B2C) and business (B2B) products. Our consumer apps are the heart of the ecosystem (~80% of your focus), serving millions of members who earn rewards through surveys, games, shopping, and offers. Our B2B products serve the clients and partners who power that ecosystem. You'll operate as a strategic partner to Product, Engineering, and Marketing leadership, owning how design contributes to business outcomes, customer trust, and long-term product vision. As a senior design leader, this role shapes how millions of members discover, engage with, and find value in Prodege's products, translating complex reward and loyalty mechanics into intuitive, delightful, and accessible experiences that drive acquisition, activation, engagement, and long-term retention. This is a player-coach role. You'll have designers reporting to you, but you'll also roll up your sleeves on the work that matters most. You're building a team and a practice, not just managing one. You report to the Chief Product Officer and partner directly with Product Management, Engineering, Data, and Marketing leadership.

Requirements

10-12+ years of experience in Product Design, with 5+ years directly managing product designers.
Experience working on products that incorporate or are moving toward AI-powered features, and the judgment to know how to design for emerging capabilities thoughtfully.
A strong portfolio demonstrating design leadership of high craft, complex products from concept through launch, with clear impact on users and the business.
Excellent judgment. You know when to go deep, when to delegate, and when to push.
Proven experience leading design strategy and execution in close partnership with senior Product and Engineering.
Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces with velocity.
Strong product instincts. You can zoom out to strategy and zoom in to details with equal confidence.
Deep commitment to growing people and raising the craft bar across a team.
Comfort operating in fast-moving environments with evolving priorities.
Exceptional communication skills and the ability to influence senior stakeholders.
A growth mindset, resilience, and a bias toward learning through doing.
Strong people leadership instincts with a bias toward clarity, empathy, and accountability.

Nice To Haves

Experience designing B2B or SaaS products such as client-facing dashboards, partner portals, or operational platforms
Experience designing for or incorporating AI-powered features into consumer products
Background in building AdTech, rewards/loyalty, or MarTech experiences
Familiarity with gamification, behavioral nudges, or reward system design
Experience in experimentation-heavy product environments

Responsibilities

Set and communicate design vision, principles, and direction across Prodege's consumer product portfolio
Partner with Product, Engineering, Marketing, and Data leadership to align design strategy with business goals and roadmaps
Translate complex reward and loyalty mechanics into intuitive, delightful experiences across Prodege's web and mobile products
Present work, rationale, and strategy to executive stakeholders with clarity and confidence
Advocate for user needs and design quality in prioritization and roadmap discussions
Hire, mentor, and grow a high-performing product design team
Set clear expectations, deliver direct feedback, and conduct regular 1:1s and performance reviews
Manage capacity and prioritization across concurrent workstreams
Establish team rituals (critiques, reviews, retrospectives) that raise craft and collaboration
Own the quality bar for all consumer design output across Prodege O&O (Owned & Operated) brands
Lead hands-on design on highest-impact initiatives: onboarding, engagement loops, and reward experiences
Champion user-centered practices including research, usability testing, journey mapping, and iterative prototyping
Ensure accessibility standards are met across all product experiences
Partner with Engineering on accurate implementation, maintenance, and system governance
Define success metrics for design initiatives in partnership with Product and Data leads
Use quantitative signals (activation, retention, engagement) and qualitative insights to inform and validate design decisions
Design and support A/B tests to optimize experiences and measure impact
Communicate design impact clearly to leadership
setting and managing goals, on-going coaching, corrective action, annual reviews, rewards/recognition, and team/individual development
headcount forecasting, job descriptions, recruiting/hiring, termination
ensuring compliance to company policy/practice (e.g. attendance, behavior, workplace attire), ensuring compliance to employment law (e.g. time keeping, anti-harassment and diversity)
ensures availability to staff, team building, building rapport with individuals, encouraging strong collaborative relationships between individuals and departments, facilitating a healthy work/life mix, solicits and applies feedback (internal and external to team), self-improvement as a leader/manager of people
proactively demonstrate and cultivate a culture of cooperative collaboration, strong work ethic, solutions-orientation, quality focus, results-orientation, relaxed/enjoyable atmosphere, team- and individual- celebration, and company/product pride

Benefits

medical
dental
vision
STD
LTD
basic life insurance
flexible PTO
paid sick leave
eight paid holidays
option to purchase shares of Company stock commensurate with their position, which vests over four years