Director, Procurement

CIBCToronto, ON
Hybrid

About The Position

The Director, Procurement will be responsible for leading and overseeing strategic procurement, sourcing, and contracting initiatives across the Technology, Contact Centres, Data & AI portfolio. This role is accountable for managing a portfolio of functional groups, developing and executing sourcing strategies, and ensuring operational excellence in vendor management, governance, and compliance. The Director acts as a key relationship manager, providing strategic direction and advisory support to internal stakeholders and business partners, while fostering innovation and driving transformational initiatives aligned with CIBC’s strategic objectives.

Requirements

  • Experience in all aspects of the sourcing lifecycle, including developing and refining sourcing opportunities, supplier selection (e.g., RFPs), negotiation, and contracting.
  • Experience developing strategic recommendations, securing leadership buy-in, and driving execution through cross-functional teams.
  • Critical thinking skills to inform decision making.
  • Ability to dive into details to uncover opportunities and resolve issues.
  • Ability to investigate complex problems and make sense of information.
  • Confidence in ability to communicate detailed information in an impactful way.
  • Understanding of the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • Values alignment with trust, teamwork, and accountability.

Responsibilities

  • Manage a portfolio supporting Technology, Contact Centres, and Data & AI teams, including pipeline development, supplier strategy, and execution of complex sourcing and contracting initiatives.
  • Lead the development and execution of sourcing and negotiation strategies to meet business objectives. Ensure adherence to CIBC’s Sourcing Methodology Process, resulting in well-negotiated contracts with robust governance and compliance.
  • Build and maintain strong relationships with key technology and contact centre vendors. Collaborate with senior team members to support vendor management activities and ensure business unit engagement in supplier agreements.
  • Develop and maintain relationships with executives, business leaders, risk group stakeholders, and suppliers. Act as a strategic advisor to internal clients, capturing business requirements and translating them into clear supplier deliverables.
  • Support and advance sourcing initiatives through effective project management. Represent Procurement on committees and working groups, demonstrating expertise in sourcing strategies and operational effectiveness.
  • Oversee the work of Procurement Leads and support broader team management. Provide training, mentorship, and guidance to team members, fostering collaboration and an inclusive work environment.
  • Communicate regularly with CIBC executives and business leaders, providing impactful updates and influencing management decisions to achieve consensus and resolve complex issues.
  • Ensure operational effectiveness and compliance for all sourcing-related initiatives. Implement procedures based on internal guidelines and proactively address issues identified by Governance, Compliance, and Internal Audit.

Benefits

  • competitive salary
  • incentive pay
  • banking benefits
  • a benefits program
  • defined benefit pension plan
  • employee share purchase plan
  • a vacation offering
  • wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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