DIRECTOR, PROCUREMENT STRATEGY & SYSTEMS

Kampgrounds Of America, Inc.•Billings, MT

1d•Onsite

About The Position

This role is responsible for designing, building, and scaling KOA’s system-wide procurement capability across both company-owned (OAK) and franchise locations. The Director will lead the development of a centralized, operator-friendly procurement system that delivers cost savings, improves consistency, and reduces operational friction. This includes building the foundation for a long-term Group Purchasing Organization (GPO). Success in this role will not be measured solely by vendor contracts, but also by operator adoption, system usage, and ease of execution in the field. This role requires a servant leadership mindset, with a strong emphasis on communication, collaboration, and the ability to influence without direct authority across both company-owned and franchise environments.

Requirements

Bachelor’s degree in Business, Operations, Supply Chain, or related field
7+ years of experience in operations, procurement, supply chain, or related function
Experience building or improving systems, processes, or platforms
Strong ability to simplify complex problems and drive practical solutions
Proven ability to influence across teams and stakeholders
Strong communication and organizational skills

Nice To Haves

Experience in multi-unit, franchise, or hospitality environments
Exposure to procurement platforms, marketplaces, or supply chain systems
Experience working across both corporate and field operations

Responsibilities

Design and implement a centralized ordering experience
Establish a scalable procurement model that eliminates reliance on manual coordination
Partner with external providers to implement ordering platforms and tools
Ensure the system is simple, fast, and aligned with how operators work
Define and execute a phased rollout of KOA’s Group Purchasing Organization
Prioritize high-frequency, high-impact categories to drive early adoption
Build a vendor ecosystem that supports consistency, quality, and pricing advantages
Establish standards and governance for vendor participation
Continuously improve the experience based on operator input and usage data
Align procurement programs with system goals around quality and guest experience
Identify and onboard vendors that align with KOA’s system-wide needs
Negotiate pricing, service levels, and agreements that support scale and consistency
Manage vendor performance and ensure accountability to standards
Leverage external partners where appropriate for sourcing and benchmarking
Define processes for vendor onboarding, SKU management, and catalog structure
Build reporting and visibility into purchasing behavior across OAK and franchise
Identify opportunities to streamline operations and reduce costs through standardization
Serve as a servant leader, focused on enabling the success of operators and franchisees
Communicate strategy, programs, and changes in a clear, simple, and actionable way
Build trust with franchisees by listening, responding, and incorporating field insights
Influence behavior and drive adoption without relying on mandates or enforcement
Partner with Marketing to evaluate, onboard, and manage corporate sponsorships
Ensure alignment between sponsorship agreements and KOA’s broader strategy
Identify opportunities to integrate sponsors into the procurement ecosystem
Balance revenue opportunities from sponsorships with operational value
Ensure sponsored vendors meet quality, service, and pricing expectations