Director, Process Improvement

Sentara Health•Virginia Remote, VA
•Onsite

About The Position

The Director leads a Process Improvement team dedicated to driving transformative changes in clinical and operational processes, with both strategic and operational focus. In this role, the Director collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution. The Director is responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments. Managing multiple concurrent projects for senior leaders, the Director prioritizes effectively to meet tight deadlines. Additionally, the Director oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people. Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization. Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals. Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.

Requirements

  • Bachelor Level Degree
  • Six Sigma Black Belt (CSSBB) - Certification - ASQ Excellence IncAmerican Society for Quality (ASQ)American Society for Quality (ASQ)ion/Licensure
  • 3 years experience in Accounting/Finance or Healthcare Management.
  • Experience with Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements

Responsibilities

  • Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization.
  • Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals.
  • Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.
  • Collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution.
  • Responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments.
  • Manages multiple concurrent projects for senior leaders, prioritizing effectively to meet tight deadlines.
  • Oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Annual discretionary bonus if established system and employee eligibility criteria is met.
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