director, Privacy

Starbucks•Seattle, WA

2d•Onsite

About The Position

The director, Privacy will lead a global team of privacy and records management professionals on operational and program management matters relating to privacy, cybersecurity, AI governance, national security, records management, and data governance. The role will execute the strategy for the team’s areas of accountability and develop the team to deliver on business objectives with the leadership and legal guidance of the director, Managing Corporate Counsel, Privacy. This role involves proactively engaging with and advising senior executives and in-house counsel, managing significant risks in a commercially pragmatic manner, identifying and anticipating highly complex privacy/operational issues, and reaching broadly and impactfully across the organization.

Requirements

Minimum of 10 years of relevant experience in privacy, including industry certifications such as CIPP/US, CIPM, CIPT, FIP, and/or AIGP.
Expertise managing privacy operations and building privacy programs aligned with privacy and privacy-adjacent laws and regulations including U.S. state and federal laws (e.g., CCPA/CPRA and other U.S. states, CIPA, VPPA, PADFAA, Data Security Program) and international laws and regulations.
Expertise in privacy-by design and digital platform development, including advising on risk mitigation with demonstrated expertise in working with technology and engineering teams.
Demonstrated experience building strong relationships with attorneys, program directors, program managers, paralegals, analysts, legal support partners, and business and engineering partners.

Responsibilities

Manage the comprehensive Starbucks global privacy operations program under the guidance of the director, Managing Corporate Counsel to ensure compliance with applicable laws and regulations while protecting brand integrity and consumer trust.
Serve as a trusted advisor on privacy, cybersecurity and incident response, national security, artificial intelligence, emerging technologies (including digital platforms and ad technology), information records management, and data governance.
Support the design and development of privacy-compliant technologies and platforms, following privacy-by-design methodologies in compliance with global privacy and data protection laws.
Manage privacy platforms in coordination with vendors.
Provide leadership on privacy operations including impact assessments, data mapping, recordings of processing, classification, retention, data subject access requests, and cross-border data transfers.
Assist counsel with regulatory inquiries and audits and build relationships with regulators.
Partner closely with cybersecurity teams to align on cybersecurity programs, vendor agreements, incident response, and designing and executing tabletop exercises/simulations.
Develop enterprise-wide policies and training on privacy, cybersecurity, data governance and national security, and responsible AI governance.
Participate in data use review and AI governance committees.
Advise senior executives on emerging developments to inform actionable policy and privacy operational adjustments.
Embody and foster our culture and values.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement