Director, Pricing Solutions

Hilton•McLean, VA

6d•Hybrid

About The Position

This role is for a strategic builder who wants to shape the future of pricing at Hilton. Reporting to the Senior Director, Pricing Solutions, you will define and lead a multi-year product vision and roadmap for pricing capabilities across regions, customer segments, and business channels. You will lead strategic efforts to redesign processes, decisioning, and supporting technology to create a more modern, scalable, and intelligent pricing ecosystem. Success requires comfort with the unknown, a passion for future-state product and process design, and the ability to align stakeholders around a long-term transformation agenda. What you'll do during a typical day: Partner with global Commercial, Revenue Management, Operations, and Technology leaders to define the future-state vision for pricing, including process, platform, and organizational capabilities. Translate future-state needs into a sequenced product and process roadmap, including capability gaps, prioritization trade-offs, and contribute to investment recommendations. Influence senior leaders through clear future-state narratives, roadmap options, business cases, and change implications tied to long-term capability growth. Challenge existing pricing processes and identify where standardization, automation, and new product capabilities can unlock step-change value. Lead discovery work to understand unmet user needs, friction points, and opportunities to redesign pricing workflows. Lead a team, fostering collaboration, mentorship, and professional growth. Deliverables you'll take ownership of: Lead the long-range product and operating roadmap for Hilton's pricing capabilities, with responsibility for defining future-state people, process, data, and technology requirements. Shape Hilton's next-generation pricing experience by incorporating AI, automation, and decision-support tools into the long-term roadmap and prioritization processes. Identify the capabilities Hilton will need in the future, rather than only improving current tools and workflows. Lead major process redesign efforts that modernize how users make, operationalize, and scale pricing decisions globally. Support new growth partnerships to support future-state Pricing and Revenue Management (RM) needs, ensuring understanding of evolving industry standards and strategic objectives. Create a phased transformation approach that connects vision, experimentation, change management, and enterprise adoption.

Requirements

Ten (10) years of professional experience
Seven (7) years of experience in product strategy, pricing strategy, revenue management transformation, process design, decision science, or related capability-building roles.
Two (2) years of experience with people management
Experience defining future-state solutions and building agreement around multi-year roadmaps and transformation priorities.

Nice To Haves

Experience leading business transformation, operating model redesign, or digital modernization efforts
Experience with user-centered discovery, capability gap assessment, and prioritization frameworks
Experience evaluating emerging technology, including AI/automation, for future-state business applications

Responsibilities

Define and lead a multi-year product vision and roadmap for pricing capabilities across regions, customer segments, and business channels.
Lead strategic efforts to redesign processes, decisioning, and supporting technology to create a more modern, scalable, and intelligent pricing ecosystem.
Partner with global Commercial, Revenue Management, Operations, and Technology leaders to define the future-state vision for pricing, including process, platform, and organizational capabilities.
Translate future-state needs into a sequenced product and process roadmap, including capability gaps, prioritization trade-offs, and contribute to investment recommendations.
Influence senior leaders through clear future-state narratives, roadmap options, business cases, and change implications tied to long-term capability growth.
Challenge existing pricing processes and identify where standardization, automation, and new product capabilities can unlock step-change value.
Lead discovery work to understand unmet user needs, friction points, and opportunities to redesign pricing workflows.
Lead a team, fostering collaboration, mentorship, and professional growth.
Lead the long-range product and operating roadmap for Hilton's pricing capabilities, with responsibility for defining future-state people, process, data, and technology requirements.
Shape Hilton's next-generation pricing experience by incorporating AI, automation, and decision-support tools into the long-term roadmap and prioritization processes.
Identify the capabilities Hilton will need in the future, rather than only improving current tools and workflows.
Lead major process redesign efforts that modernize how users make, operationalize, and scale pricing decisions globally.
Support new growth partnerships to support future-state Pricing and Revenue Management (RM) needs, ensuring understanding of evolving industry standards and strategic objectives.
Create a phased transformation approach that connects vision, experimentation, change management, and enterprise adoption.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Annual Incentive (Bonus) Plan
Company's long-term incentive plan