Director, Practice Operations

MGA I Michael Green Architecture

6d • $125,000 - $145,000 • Onsite

About The Position

As architects and designers, we have an ambitious obligation; it’s our job to reshape the quality and longevity of life on earth through the lens of design. At Michael Green Architecture (MGA), we are committed to designing solutions that push boundaries. Our values are rooted in inclusive collaboration, evolution, community, and most simply, a love for our planet. We are looking for a Director, Practice Operations who will bring structure, clarity, and alignment to how we work. This role connects people, processes, and priorities across the firm to ensure projects and initiatives move forward effectively, while also strengthening the systems, controls, and compliance practices that support responsible and sustainable growth. If this sounds like you, this is an opportunity to play a key role in strengthening how MGA operates.

Requirements

• 7–10+ years of experience in operations, project management, or professional services environments
• Post-secondary education in business, architecture, design, or a related field, or an equivalent combination of education and experience
• Experience building or supporting operational processes, governance frameworks, and compliance practices
• Strong organizational and execution skills with the ability to manage multiple priorities
• Ability to bring structure to ambiguity without overcomplicating processes
• Excellent communication and relationship-building skills
• Ability to influence and coordinate work across teams without direct authority
• Practical, solutions-focused mindset with strong follow-through
• Strong judgment and a proactive approach to risk identification and mitigation
• Alignment with MGA’s values and interest in contributing to our mission

Nice To Haves

• Experience in architecture, design, engineering, or consulting is an asset
• Familiarity with professional services contracts, regulatory environments, or multi-jurisdictional work is an asset

Responsibilities

• Lead and improve internal operations, systems, and workflows across the firm
• Support leadership in translating priorities into clear plans, timelines, and actions
• Coordinate and drive cross-functional initiatives that span teams and studios
• Bring consistency to planning, tracking, and accountability across projects and initiatives
• Establish and strengthen operational standards, governance practices, and internal controls
• Partner with Finance and studio leads to support project financial discipline, forecasting, and billing accuracy
• Work closely with People & Culture to ensure alignment with internal policies, employment standards, and best practices
• Support firm-wide compliance with professional practice requirements, contracts, and regulatory obligations across jurisdictions
• Identify operational, financial, contractual, and compliance risks and bring forward practical, proactive solutions
• Support audits, reporting requirements, and documentation standards to ensure accuracy and readiness
• Support leadership meetings through agenda development, coordination, and follow-up
• Support internal communication to ensure clarity, transparency, and alignment across the organization

Benefits

• MGA is an equal opportunity employer.
• We offer a competitive salary and benefits package (including our one-of-a-kind Adventure Bonus!) and the opportunity to grow in a collaborative and fun environment with our award-winning team, shaping the future of architecture and design.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1-10 employees