Director, Portfolio Management

Next Insurance•Boston, MA

8h•$196,000 - $265,000•Hybrid

About The Position

ERGO NEXT's mission is to help entrepreneurs thrive by building the only technology-led, full-stack provider of small business insurance in the industry. We are looking for a high-caliber commercial insurance professional dedicated to informing and aligning execution against ERGO NEXT’s loss ratio goals. This individual will be tasked with developing, maintaining, and aligning company-wide execution on a roadmap to meet loss ratio targets. Operating under a joint accountability model, this role serves as the technical and diagnostic counterweight to Insurance Product Management (IPM), acting as a strategic partner to IPM by highlighting portfolio health and prospective dynamics to ensure growth initiatives are balanced against bottom-line considerations. This person will collaborate closely with actuarial, insurance product management, finance, claims, and ERGO global teams to achieve execution against the profitability roadmap. This is a high-visibility, high-impact role crucial for ERGO NEXT achieving its bottom-line objectives.

Requirements

12+ Years experience working in P&C insurance in underwriting management, state management, product management, or actuarial functions.
Top to bottom understanding of underwriting strategy across appetite, guidelines, rules, and quality measurement.
Ability to drive critical initiatives to completion, leveraging a chief of staff mindset to lead through indirect influence.
Financial literacy as it relates to P&C insurance metrics such as loss ratios and earned premiums.
Understanding of insurance portfolio dynamics, such as accumulation risk, growth/profitability trade offs, impacts of UW guidelines and how they translate into individual risk decisions.
Exceptional executive communication skills, and the ability to explain complex topics in a simple and understandable way.

Nice To Haves

Experience with bottom line accountability of a P&C insurance portfolio, such as a territory, line of business, or insurance program.
Actuarial credentials such as FCAS or ACAS, or underwriting credentials such as CPCU a plus.
Experience with evaluating the quality of automated underwriting systems and optimizing their quality and accuracy.
An AI forward mindset. Proactively leverages AI and cutting edge technology to evaluate data and support strategic plan development.
An enterprise influencer. Builds deep credibility across the organization by gaining trust and buy-in across all levels of the business without relying on direct authority.

Responsibilities

In partnership with the VP and Chief Actuary, develop a strategic profitability roadmap and inform and align execution across Product, Claims, Sales Channels, and Actuarial Pricing.
Manage the portfolio dynamically with IPM, ensuring growth plans and loss ratio trends are anticipated, modeled, and owned together prospectively rather than audited after the fact.
Develop a holistic organizational perspective on drivers of profitability and use this to proactively identify and break down bottlenecks to achieving profitability goals.
Leverage actuarial profitability, underwriting quality, and other portfolio management metrics to make the strategic roadmap data-driven and grounded in the business.
Proactively flag concerns and co-lead the escalation path with VP actuarial and VP IPM to resolve core strategic or risk disagreements.
Use high EQ to build relationships with stakeholders and apply indirect influence in ambiguous situations to push forward profitability roadmap objectives.
Clearly communicate status, risks, and opportunities related to the strategic roadmap to both ERGO NEXT and ERGO corporate executive teams.