Director, Platform Engineering
About The Position
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. Join a high-growth healthcare SaaS provider dedicated to transforming patient outcomes through seamless technology. We’re looking for a strategic platform leader to scale our engineering culture, strengthen our cloud infrastructure, refine our technical roadmap, and mentor a high-performing team. As Director of Platform Engineering, you will bridge business strategy, product delivery, and reliable technical operations. You will oversee the evolution of our cloud platform, developer tooling, deployment practices, observability platforms, and shared engineering services, with a focus on scalability, reliability, security, team velocity, and developer experience. This role will help mature our GitOps operating model, including ArgoCD-driven Kubernetes delivery, environment consistency, deployment visibility, and auditable change management.
Requirements
- 8+ years in software, infrastructure, platform, or DevOps engineering with 3+ years in a senior leadership role.
- Proven track record leading teams that build and operate scalable SaaS platforms.
- Competency with AWS, Kubernetes, infrastructure automation, CI/CD, ArgoCD, GitOps practices, observability platforms, with the ability to guide platform standards across monitoring, alerting, tracing, deployment automation, and production readiness.
- Ability to translate complex technical concepts for non-technical stakeholders.
- Ability to break down complex and long running projects into reasonable milestones that can be used to show progress to stakeholders and keep the ball moving.
Responsibilities
- Manage and grow a multi-functional platform engineering team, fostering a culture of ownership, operational excellence, and strong internal customer partnership.
- Define and guide the architecture of shared platform capabilities, including cloud infrastructure, CI/CD, GitOps delivery with ArgoCD, observability platforms, identity, developer tooling, and reusable services that support full-stack product teams using C#/.NET, React.js, and SQL Server.
- Drive our AWS infrastructure strategy, leveraging cloud-native services, automation, containerization, monitoring, and incident response practices for high availability and performance.
- Champion a modern observability strategy across applications, infrastructure, and data services, including metrics, logs, traces, dashboards, alerting, SLOs, incident response workflows, and executive-level visibility into platform health and customer-impacting reliability trends.
- Establish and improve ArgoCD-based deployment patterns for Kubernetes workloads, ensuring Git remains the source of truth for environment configuration, release promotion, drift detection, rollback, access separation, and auditable production change control.
- Ensure all engineering practices meet rigorous security standards (HIPAA, SOC2, & PCI).
- Partner with Product, Engineering, Security, and Design to define platform milestones, reduce delivery friction, and enable product teams to iterate confidently toward long-term initiatives.
Benefits
- comprehensive health benefits
- generous PTO
- 401(k) matching
- paid parental leave
- hybrid work schedules
- career development support
- wellness programs
- opportunities to give back through CR Cares™, our community engagement initiative
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
