Director, Planning Service

The Hilldrup Companies

10d

About The Position

The Planning Services Director leads the Managed Solutions Planning team, overseeing strategy, performance, and continuous improvement of planning and project management services. This role has direct supervisory responsibility for Planning Services team members, including performance management, coaching, development, and workforce planning, and provides functional oversight of contingent and third-party planning resources as needed. Partnering closely with Account Management and Operations, the Director ensures resources are effectively allocated, projects aligned with defined scopes, and client expectations are consistently met or exceeded. In this role, you will drive accountability for the quality, accuracy, and consistency of all planning deliverables across projects and programs. while mentoring, training, and developing team members to support strong performance and career growth. You will foster a collaborative, high-performing culture across Planning Services and cross-functional teams, while actively supporting hiring, onboarding, performance management, and succession planning. As the owner of the Planning Services offering, you will lead its development, standardization, and continuous evolution to align with client needs and market trends and serve as a subject matter expert in client-facing engagements when needed. You will partner closely with Operations to forecast, allocate, and balance resources, monitor project health and utilization, and ensure sustainable delivery. Additionally, you will provide senior-level guidance on complex or high-visibility projects, oversee planning quality and downstream outcomes, and maintain best practices, tools, and methodologies. This role also includes contributing to budgeting and performance analysis, supporting sales and solution development efforts, assisting with bids and estimates, and driving continuous improvement through lessons learned and participation in strategic initiatives.

Requirements

Bachelor’s degree or equivalent professional experience, preferably in business, construction management, facilities management, or real estate
5+ years of progressive experience in project, program, or portfolio management
Minimum 3 years in a supervisory or team leadership role
Strong leadership, coaching, and team development capabilities
Excellent organizational and communication skills, with the ability to manage multiple priorities
Proficiency in project management tools, systems, and platforms
Ability to analyze project data, capacity metrics, and financials to inform decisions
Effective both independently and collaboratively in a fast-paced, client-facing environment
Willingness to travel occasionally (typically under 25%)

Responsibilities

Drive accountability for the quality, accuracy, and consistency of all planning deliverables across projects and programs
Mentor, train, and develop team members to support strong performance and career growth
Foster a collaborative, high-performing culture across Planning Services and cross-functional teams
Actively support hiring, onboarding, performance management, and succession planning
Lead the development, standardization, and continuous evolution of the Planning Services offering to align with client needs and market trends
Serve as a subject matter expert in client-facing engagements when needed
Partner closely with Operations to forecast, allocate, and balance resources
Monitor project health and utilization, and ensure sustainable delivery
Provide senior-level guidance on complex or high-visibility projects
Oversee planning quality and downstream outcomes
Maintain best practices, tools, and methodologies
Contribute to budgeting and performance analysis
Support sales and solution development efforts
Assist with bids and estimates
Drive continuous improvement through lessons learned and participation in strategic initiatives