Director Photography

CoStar Group • Richmond, VA

1d • Onsite

About The Position

At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers. Whether visually capturing a state-of-the-art office building, a multifamily community, a neighborhood, or a residential listing, our media helps users navigate our marketplaces to understand real estate in a more immersive and meaningful way. Reporting to the VP of Photography, the Director of Photography will lead a team of managers who oversee field photography teams supporting CoStar Group brands, including Homes.com, Apartments.com, LoopNet, and other product lines.
This leader will be accountable for operational performance, media quality, and market ownership. Additionally, this individual will contribute to continued growth of the Photography department to support product adoption and new ways for customers and consumers to experience real estate digitally. The ideal candidate will bring strong people leadership, operational discipline, data-driven decision making, and a strategic mindset for scaling teams, workflows, and technology-enabled processes. This role is based in our Richmond VA office.

Requirements

• Bachelor’s degree from an accredited, not-for-profit University or College
• A track record of commitment to prior employers
• 7+ years of operations leadership experience, including experience leading managers and large-scale dispersed teams against deadlines, deliverables, and quality standards.
• Proven track record driving accountability through managers in a metric-driven organization, with the ability to translate performance data into clear action plans.
• Demonstrated ability to operate in a fast-paced environment with high creative, technical, customer service, and delivery standards.
• Strong cross-functional leadership skills with the ability to partner with Sales, Product, Operations, Training, IT, and other stakeholders to deliver business outcomes.
• Strategic mindset with experience scaling teams, improving workflows, and supporting adoption of products, services or technology-enabled customer experiences.
• Candidates must possess a current and valid driver’s license
• Satisfactory completion of Driving Record/Driving Abstract check prior to start. Driving history must reflect responsible driving behavior and compliance with traffic laws.

Nice To Haves

• Master’s degree preferred

Responsibilities

• Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations
• Partner with Photography Managers to build high-performing teams through effective hiring, onboarding, training, performance management, and ongoing coaching
• Set clear priorities and action plans based on KPIs, scorecards, client volume, quality trends, and market-level performance data
• Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality
• Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement
• Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital real estate experiences
• Champion process improvement and technology-enabled workflows, including AI-enabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery
• Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery
• Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peletons, personal training, group exercise classes.
• Access to CoStar Group’s Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

What This Job Offers

• Job Type: Full-time
• Career Level: Director