Director Pharmacy Operations
About The Position
The Director Pharmacy Operations plans, organizes, and directs the Pharmacy Department’s operational activities to develop and ensure appropriate pharmaceutical care for in-patients and ambulatory patients. The role mobilizes resources to meet departmental standards and goals and is responsible for providing pharmaceutical care to all patients. The Director oversees pharmacy operations in conjunction with the Senior Director and is accountable for administrative functions, uninterrupted pharmaceutical services, regulatory compliance, staffing, and departmental performance. The position coordinates manufacturing and production, pharmacy satellites, and the out-patient pharmacy; oversees purchasing, inventory, and controlled-substance processes; and helps maintain standards of practice and service quality. It also manages recruitment, personnel administration, payroll review, work schedules, performance evaluations, and policy and procedure updates. The Director collaborates with medical, nursing, and other hospital departments, represents Pharmacy on hospital committees, and integrates pharmacy operational and pharmaceutical care initiatives into multidisciplinary quality-improvement projects.
Requirements
- Master’s degree required.
- Four to six years of pharmacy experience required.
- Active New York State Board of Pharmacy pharmacist license required.
- Excellent understanding of federal, state, and local laws, rules, and regulations pertaining to pharmacy practice and the pharmacy profession.
- Knowledge of DEA, BNE, DOH, CMS, USP, NIOSH, and Joint Commission standards and regulations related to medication management in health-system practice.
- Knowledge of health-system pharmacy automation and systems, including EMR, automated dispensing cabinets, carousel technology, IV and TPN compounding software and hardware, smart infusion pumps, ambulatory pharmacy systems, and ERP systems.
- Knowledge of email systems, budget systems, wholesaler ordering systems, and other software required to operate a New York State pharmacy in a health system.
- Knowledge of the HRSA 340B program and related drug-pricing programs and contracting.
- Excellent leadership and motivational skills, and superior verbal and written communication skills.
- PharmD, MS, or MPH degree, ASHP residency, or equivalent pharmacy-management experience; graduate of an accredited School of Pharmacy; current NYS pharmacist registration and license.
Responsibilities
- Direct the operational activities of the Pharmacy Department and assure delivery of pharmaceutical services and patient care.
- Mobilize resources to meet departmental practice standards and goals, provide adequate staffing, and monitor overall operations.
- Maintain compliance with applicable laws, regulations, and accreditation standards; review and monitor requirements for compliance.
- Promote collaboration and communication among Pharmacy, medical, nursing, and other hospital departments.
- Integrate pharmacy operational and pharmaceutical care initiatives into hospital-wide multidisciplinary quality-improvement projects and support cost-effective, optimal drug therapy and pharmacy services.
- Coordinate manufacturing and production activities, maintain established standards, monitor quality and product sampling, verify manufacturing procedures and activity, and release final products.
- Coordinate recruitment and selection, personnel administration, separations, orientation planning, payroll review, and salary-payment authorization.
- Oversee professional practice standards, staff performance evaluations and counseling reports, work schedules, attendance, vacation and holiday schedules, and staffing plans.
- Develop and institute departmental procedures and programs; maintain contemporary standards of pharmaceutical practice and review and update the department policy and procedure manual with the Senior Director of Pharmacy.
- Coordinate pharmacy activities at satellites and the out-patient pharmacy, ensuring appropriate care, staffing support, and communication.
- Represent the Pharmacy Department on hospital committees, attend meetings, participate in decisions, and provide relevant information.
- Respond to communications from employees, patients, physicians, and hospital personnel and take appropriate action to resolve requests and quality issues.
- Oversee purchasing and inventory management of pharmaceutical and non-pharmaceutical supplies, ensuring patient needs, budget guidelines, and regulatory requirements are met.
- Oversee all aspects of controlled-substance use, including purchasing, inventory, accountability, recordkeeping, and resolution of discrepancies.
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What This Job Offers
Job Type
Full-time
Career Level
Director
