Director - Performance Improvement

Prime Healthcare•Woonsocket, RI

1d•Onsite

About The Position

At Landmark Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team! Landmark Medical Center is a 214-bed acute care hospital in Woonsocket, RI. The hospital has been “A”rated for patient safety by The Leapfrog Group and has received numerous Healthgrades awards for patient safety excellence, heart care, and orthopedics. Originally known as the "Woonsocket Hospital," Landmark Medical Center has been serving the communities of northern Rhode Island and southern Massachusetts since 1873. Learn more at www.landmarkmedical.org .

Requirements

Bachelors Degree required, preferably in a healthcare related field.
State RN licensure or a License in healthcare field preferred.
4-5 years healthcare experience.
1-4 years quality improvement experience.
Good computer skills.
Experience in reviewing charts for quality care issues.
Detail oriented organizational skills.
Must be able to handle multiple cases, directions and follow-through.
Good communication skills both verbally and written.
Experience with Medical Staff communication.
Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.

Nice To Haves

Masters Degree preferred.
Team facilitation and experience with hospital accreditation standards and survey process preferred.
Knowledge of local regulatory standards & OSHA regulations a plus.
Certified professional in healthcare quality preferred.

Responsibilities

Develops, manages and integrates a comprehensive Performance Improvement (PI) Program to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency.
Develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency.
Develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value.
Complete Clinical Assessment, Diagnosis and Treatment for the Service Lines.
Coordinate and manage hospital wide performance improvement activities including continued survey readiness.
Oversee on going publicly reported quality initiatives undertaken by the organization, like Core Measures, Patient Satisfaction, etc.
Work collaboratively with Administration and Leadership.
Ensure execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees.
Create collaborative customer relationships.
Plan appropriate group processes.
Create & sustain a participatory environment.
Guide the group to appropriate & useful outcomes.
Build and maintain professional knowledge.
Employ evidence-based practice.
Integrate best research with expertise & patient values for optimal care.
Work in interdisciplinary teams.
Apply performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.