Director, People Operations, ROCK

Rocket Companies•Detroit, MI

About The Position

As the Director, People Operations, ROCK, you'll serve as a strategic HR leader responsible for overseeing Compensation, Benefits, Talent Acquisition, HRIS, and broader people operations programs. This role will partner with HR and business leadership to design and scale a modern HR function during a period of organizational growth and transformation. The role is accountable for developing scalable programs, implementing job architecture and compensation strategies, optimizing HR systems, and establishing governance and operational rigor across all people functions. Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives Lead and develop a high-performing HR operations and Total Rewards team Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience Support organizational design, workforce planning, and change management initiatives Establish metrics, reporting, and insights to inform decision-making and drive business outcomes

Requirements

8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
Bachelor’s degree in human resources, business administration, or related field
Demonstrated experience leading multiple HR functions (e.g., Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
Experience supporting organizational change, transformation, or HR systems implementations
Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
Experience working with HRIS platforms

Nice To Haves

10 years of HR leadership experience in complex or multi-entity environments
Master’s degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
Experience building or scaling HR functions in high-growth or evolving organizations
Deep expertise in integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
Experience with Workday or similar HRIS implementation and optimization efforts
Strong background in process design, automation, and HR operational excellence

Responsibilities

Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs
Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices
Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management
Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption
Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions
Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives
Lead and develop a high-performing HR operations and Total Rewards team
Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience
Support organizational design, workforce planning, and change management initiatives
Establish metrics, reporting, and insights to inform decision-making and drive business outcomes