Director, People Enablement

Nscale•Houston, NY

About The Position

Nscale is a global AI infrastructure company building GPU cloud and data centers purpose-built for AI workloads. As we grow, we're building the internal programs and functions that let our people, and the company, scale with us. The People Enablement team defines how performance works, builds the systems that let it scale, and creates the moments that make this a place people are proud to be part of. Leaders are at the heart of this. They create the conditions inside their teams. We define the Nscale Way, and equip them to turn it into results. This role will bring this to life in North America (NAMER), as part of a global team. This starts with performance and feedback, which this role will own. The role will also step in on leadership and onboarding when needed. Performance already has strong foundations, and this role will run it and shape where it goes next. This is a senior individual contributor role at the center of a company that moves fast. The person who thrives is the one who finds that energizing, not unsettling. They will be comfortable standing things up from scratch, and operating within a global, cross-time-zone team.

Requirements

10+ years across talent, people, or related fields where you've built and scaled programs.
Real depth in performance management, and enough range across the wider talent space to lean in where you're needed.
You've built, broken, and rebuilt enough to have real judgment about what matters.
The credibility to hold your own with executives, and push back when you need to.
A habit of defining success and reporting on it, calibration outcomes, time-to-productivity, onboarding NPS, whatever tells you it's working.
Fluency with technology and AI, and the instinct to build with them.
You bring clarity to ambiguous, fast-moving situations rather than needing it handed to you.
Willingness to travel internationally, and to work flexible hours with counterparts across global time zones.

Nice To Haves

Experience building people programs in a hypergrowth environment (e.g., rapid headcount scaling, multiple new-market launches).
Experience working within or implementing HRIS/people systems (e.g., Workday, Greenhouse).
Exposure to international workforce operations (e.g., EMEA/APAC coordination, cross-border onboarding or compliance nuances).

Responsibilities

Own how we do performance, as our subject-matter expert.
Help every function apply performance consistently, and design the assets that support it, directly or through partners.
Lead communications and stakeholder engagement through our performance cycles.
Work with the compensation team to connect performance to reward.
Bring the same approach to feedback.
Step into leadership and onboarding when the team needs you.
Review and shape work built by the wider team at HQ, and carry it forward in the region.
Understand what the NAMER region actually needs, and make sure our work solves the right problems, not just the ones HQ sees.