Director People & Culture Operations

Philip Morris•Tampa, FL

4d•Hybrid

About The Position

PMI US is seeking a Senior Manager / Director, U.S. Payroll to lead accurate, timely, and compliant payroll and time operations for approximately 3,500 employees across 48 states. This hands-on leader manages a five-person team, 16 biweekly payrolls and 2 weekly payrolls, and ADP governance. The Senior Manager level leads day-to-day execution, team performance, compliance, controls, and vendor delivery. The Director level holds enterprise authority for U.S. payroll strategy, risk, governance, major transformation, and material decisions. The role owns payroll readiness, balancing, variance review, approvals, funding, reconciliation, exceptions, and issue resolution. It leads and develops the payroll team; oversees complex pay transactions and time and attendance processes; provides expertise on U.S. payroll requirements; maintains controls and audit evidence; partners with Finance and Employment Tax; and manages ADP service delivery, defects, releases, interfaces, and testing.

Requirements

8–12+ years of progressive U.S. payroll experience, including leadership of complex, multi-state operations.
Experience supporting a sizable, dispersed workforce with multiple pay groups or legal entities and complex earnings, deductions, or time rules.
Deep knowledge of U.S. payroll administration and federal, state, and local requirements.
Strong ADP and vendor governance experience.
Experience in audit- and controls-intensive environments, including reconciliations, access controls, and remediation.
Strong people leadership, analytical judgment, payroll balancing, variance analysis, and root-cause problem-solving skills.
Bachelor's degree or equivalent experience.
Legally authorized to work in the U.S.

Nice To Haves

Experience with integrated HR, time, and finance systems.
Certified Payroll Professional certification.

Responsibilities

Own payroll readiness, balancing, variance review, approvals, funding, reconciliation, exceptions, and issue resolution.
Lead and develop the payroll team, ensuring clear ownership of processing, time administration, compliance, and controls.
Oversee retroactive and off-cycle pay, incentives, equity inputs, terminations, leaves, garnishments, deductions, and adjustments.
Provide expertise on federal, state, and local payroll, wage, tax, overtime, final-pay, and recordkeeping requirements.
Govern time and attendance processes and partner with Employment Tax on setup, notices, corrections, and quarter- and year-end activities.
Maintain strong payroll controls, including approvals, reconciliations, access, exception management, and audit evidence.
Partner with Finance on funding, general ledger interfaces, accruals, reconciliations, and accounting differences.
Manage ADP service levels, cases, defects, releases, interfaces, and testing, driving recurring issues to resolution.
Resolve pay issues quickly and communicate material payroll, compliance, control, and vendor risks to key partners and leadership.