Director, People Business Partner
About The Position
The Director, People Business Partner (PBP), Services role is a pivotal position designed to support senior leaders with strategic People & Capability (P&C) matters such as organizational effectiveness, talent management, engagement, workforce planning, change management, and coaching/advising, aligning with our company's people strategy and business goals. The Director will closely collaborate with the Security Solutions, Strategy and Operations and the Mastercard Economics Institute. Some focus areas for this role include creating and implementing the people strategy, consulting with business leaders, performance management, employee coaching, talent management, employee relations, and compensation planning. The Director reports to the Vice President, People Business Partner of Security Solutions (SSO). The ideal candidate will thrive in a dynamic, global organization that encourages creative thinking. Success in this role requires a future-focused mindset, a collaborative style, and strong execution capabilities.
Requirements
- Experience managing local P&C initiatives and operations for a market
- Demonstrated success when advising and coaching business leaders and other stakeholders on the local P&C environment, market best-practices and all day-to-day people and culture matters.
- Demonstrated success building relationships and collaborating with COEs and other key stakeholders.
- Ability to work effectively in a highly matrixed organization and develop strong relationships across all levels of the organization.
- Successfully led complex cross-functional projects and teams with strong project management skills and the ability to plan, prioritize, and execute.
- Demonstrated success building relationships and delivering results on a key strategic initiative.
- Strong written and verbal communication skills
- Comfort with technology and curiosity to leverage AI and other technologies
- Exposure to delivering presentations and engaging with senior leadership.
- Experience motivating and building skills within team of direct reports, or a project team or taskforce.
- Strong business acumen coupled with efficient project management, execution, and influencing skills
- Highly motivated, self-starter with the ability drive the people and culture agenda with speed, agility and quality
- Ability to travel domestically and globally, as needed
Responsibilities
- Execute the people strategy that aligns with the business goals and growth plans.
- Lead global talent processes including talent reviews and year-end performance and compensation. Conduct talent assessments and ensure appropriate development plans are in place.
- Advise senior leaders on organizational design, career leveling, and talent development. Execute and support organizational design initiatives.
- Promote enterprise-wide solutions for learning & development and employee engagement that address critical business needs.
- Guide and empower employees and people leaders to utilize our self-service model for general inquiries, while handling complex matters and leading or participating in projects.
- Serve as the main contact with Centers of Excellence (COEs) and the Global Business Service Center (GBSC) on program delivery issues. Provide feedback on the effectiveness of P&C programs and initiatives.
- Partner with People Specialists to ensure excellence in delivery of P&C Operations
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
