Director, Payments Product Development

RBC • Jersey City, NJ

1d • $200,000 - $250,000 • Onsite

About The Position

The Payment Product Development Director will lead end-to-end product development for RBC Capital Markets' cash management and payment solutions. You will establish product vision, strategy, and roadmap while collaborating across engineering, operations, sales, legal, compliance, risk, and strategic partners to deliver innovative, best-in-class payment capabilities. Operating within an agile framework, you will drive product evolution from conception through launch and optimization.

Requirements

• 20+ years of experience in financial services with deep expertise in cash management or transaction banking.
• 15+ years of specialized knowledge in payment products, wire processing operations, and payment rails.
• 7+ years of hands-on experience in agile product ownership, including proficiency in creating user stories, backlog refinement, and sprint execution.
• Expertise in ISO and MT/MX payment standards.
• Working knowledge of digital channels (host-to-host, APIs, SWIFT, and TMS/ERP integration).
• Familiarity with payment product pricing strategies.
• Solid understanding of emerging technologies and current industry trends.
• Working knowledge of legal and compliance obligations in payments.
• JIRA fluency.
• Ability to produce business process maps.

Nice To Haves

• Collaborative team player who works effectively with both technical and non-technical stakeholders.
• Comfortable navigating ambiguity and rapid change with a startup mentality.
• Initiative, drive tasks to completion with minimal guidance, and embody a "can do" attitude.
• CTP certification.
• Client-centric mindset in product design.
• Strong organizational abilities.
• Excellent oral and written communication skills.

Responsibilities

• Lead the vision and roadmap for cash management payment products including ACH, Fedwire, and other payment rails, ensuring alignment with RBC's strategic objectives.
• Own payment product development in an agile environment, translating strategy into prioritized features and user stories while managing backlog refinement and delivery cadence.
• Establish product service design blueprints guided by a north star approach that balances innovation with user needs.
• Coordinate across functional teams to ensure seamless product development and launch execution while establishing appropriate controls and validating compliance with RBC guidelines.
• Lead product rollouts by developing training materials and supporting adoption across Operations, Client Services, Sales, and related functions.
• Assess emerging technologies and market trends to inform product strategy and competitive positioning.

Benefits

• Competitive compensation
• Flexible benefits
• 401(k) program with company-matching contributions
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid-time off
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed