Director, Payments Delivery Readiness & Testing Transformation

Wells Fargo • Charlotte, NC

3d • Hybrid

About The Position

Wells Fargo is seeking a Business Execution Director to lead the enterprise User Acceptance Testing (UAT) function. This role is accountable for end-to-end UAT strategy, governance, and execution supporting mission-critical payment platforms and transformation initiatives. The leader will centralize UAT across global teams and ensure delivery readiness, quality, and regulatory compliance.

Requirements

• 10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience

Nice To Haves

• 10+ years in testing, QA, or technology delivery
• 5+ years leadership experience in large, matrixed organizations
• Large scale transformation experience
• Experience leading UAT for complex, enterprise initiatives
• Strong knowledge of payment systems (ACH, Wire, RTP)
• Proven ability to influence executive stakeholders

Responsibilities

• Lead enterprise UAT strategy, governance, and execution across Payments Operations
• Own end-to-end testing for critical payment platforms (ACH, Wire, RTP)
• Establish UAT standards, operating model, and risk framework
• Oversee defect lifecycle management, prioritization, and resolution strategy
• Provide executive reporting on readiness, risks, and delivery performance
• Partner with Operations, Product, and Technology leadership to align delivery priorities
• Manage global team (~100 FTE), including managers and individual contributors
• Ensure regulatory compliance, operational readiness, and quality outcomes
• Operates with high autonomy and executive judgment
• Influences enterprise decisions impacting risk and delivery
• Represents UAT in executive, audit, and regulatory forums
• Drive continuous improvement, automation, and process optimization initiatives

Benefits

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed