Director, Payment Model Operations - Remote
About The Position
OptumServe Consulting/The Lewin Group (OSC/Lewin), a premier national health care and human services consulting and policy analysis firm, brings 50 years of experience finding answers and solving problems for leading organizations in the public, non-profit, and private sectors. Lewin's strategic and analytical services aim to help clients. In the wide-ranging field of health human services consulting, OSC/Lewin provides both depth and breadth of expertise. Currently, OSC/Lewin has more than 250 consultants drawn from industry, government and academia. They all share a solid commitment to OSC/Lewin’s core values of objectivity, integrity, analytical innovation, vision, and dedication to client satisfaction. At OSC/Lewin, we help federal decision-makers strengthen health and human services programs, make informed policy choices, and implement critical initiatives. OSC/Lewin also works with foundations and associations to research and evaluate complex health care and human services needs. By delivering objective, data-driven research, program planning and development, technical assistance, implementation, post-implementation analytics, and evaluations, OSC/Lewin supports current program activities, informs future program investments and supports strategic decision processes that improve the health and well-being of the nation’s citizens. The Director of Payment Model Operations will oversee day to day operational execution for payment model implementation contracts, including participant onboarding, participant management and communications, help desk operations, and monitoring and compliance activities. Working collaboratively with senior leaders and cross functional teams across the organization, the Director will deliver exceptional client service, produce high quality, timely deliverables, and drive innovation across the market. From a growth and relationship perspective, the Director will support new business development by strengthening client relationships, contributing to proposal efforts, and expanding the firm’s portfolio of work. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Requirements
- 8+ years of relevant health policy industry experience in healthcare consulting, program implementation, quality improvement, evaluation, and/or policy expertise
- 4+ years of experience working on value-based care payment initiatives supporting operational and/or compliance/monitoring activities
- Demonstrated experience in cross contractor coordination, managing subcontractors, and leading cross-functional project teams
- Experience supporting business development efforts, including identifying opportunities, shaping capture strategies, contributing to proposal development, and building client relationships in support of organizational growth
- Broad understanding of federal health policy issues, with ability to work in multiple areas serving as a subject matter expert
- Proven excellent verbal and written communication skills with the ability to translate complex findings to non-technical audiences
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Responsibilities
- Engage, develop, and sustain client relationships through policy consultation, strategic guidance, and thought leadership
- Direct end-to-end operational functions for value-based care initiatives, including participant onboarding, stakeholder communications, help desk support, monitoring, and compliance oversight, to ensure efficient implementation and sustained program performance
- Oversee analyses to monitor performance and continuously improve operational activities
- Mentor and develop staff to strengthen technical, analytical, and problem solving capabilities
- Ensure consistently high standards of accuracy, quality control, and attention to detail across all deliverables
- Collaborate effectively as a senior member of multidisciplinary project teams
- Manage stakeholder relationships with clients, partners, and subcontractors
- Lead business development and growth activities, including capture and proposal response
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
