Director, Patient Services

Beam Therapeutics • Cambridge, MA

4d • $210,000 - $260,000 • Hybrid

About The Position

Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam’s suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA. This has the potential to enable a wide range of therapeutic editing strategies that Beam is using to advance a diversified portfolio of base editing programs. Beam is a values-driven organization committed to its people, cutting-edge science, and a vision of providing life-long cures to patients suffering from serious diseases.

Beam is looking for a Director, Patient Services, to join our growing Market Access team. The Director, Patient Services will lead development and execution of the patient services strategy for risto-cel, Beam’s lead asset in development for sickle cell disease.

Requirements

• Bachelor's degree required; advanced degree preferred with 15+ years of relevant experience.
• 10+ years of progressive experience in the pharmaceutical or biotech industry with 8+ years in Patient Services, including field and / or strategy roles.
• Experience in developing billing & coding guides.
• Experience in developing patient services strategies, including design of key program elements (e.g., financial assistance programs, travel & lodging, etc.)
• Experience in evaluating, researching, and securing OIG opinions and deep understanding of Anti-Kickback Statue regulations.
• Skills in Treatment Center engagement, education, and training
• Buy & bill and rare disease experience required
• Experience working with cross-functional field teams.
• Excellent communication, presentation, and negotiation skills.
• Proficiency with CRM systems, PowerPoint, and Excel.
• Willingness to travel approximately 25% of the time/as needed

Nice To Haves

• Experience in cell or gene therapy preferred.

Responsibilities

• Lead patient services for risto-cel, including program design, operational planning, launch readiness, and execution.
• Develop practical patient support and reimbursement solutions that support brand strategy and overcome access barriers.
• Partner with Brand, Account Management, Field Market Access, Patient Advocacy, and Patient Operations to execute the Patient Services strategy.
• Use data and analytics to monitor program performance, identify access and adherence barriers, evaluate cost and service trends, and recommend enhancements that improve patient and provider experience.
• Partner with Senior Director, Trade & Distribution to manage Hub and patient services programs.
• Ensure programs operate in alignment with applicable legal, regulatory, privacy, quality, pharmacovigilance, compliance, and internal policy requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director