Director, Patient Financial Services - HB Patient Financial Services - FT Days

University of California, IrvineAnaheim, CA
Onsite

About The Position

Incumbent plans, organizes and directs the activities of Patient Financial Services with direct management of the billing, collections, records/research and customer service functions for inpatient, FQHC's and provider-based ambulatory practices. Functions as a key member of Revenue Cycle leadership to support and execute critical initiatives.

Requirements

  • Strong working knowledge of billing systems and interface support networks
  • Significant understanding of healthcare business and finance principles, with special emphasis on comprehensive management of all Patient Financial Services functions
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
  • Must demonstrate customer service skills appropriate to the job
  • Minimum ten (10) years of progressively broad and functionally diverse billing experience
  • Minimum ten (10) years experience in management of Patient Financial Services
  • Excellent written and verbal communication skills in English
  • Excellent customer service and public relations skills
  • Effective report writing, presentation skills, and written and verbal communication skills in English to a broad audience of executives, management, faculty, staff, and patients
  • Demonstrated knowledge of strategic planning and change management principles
  • Demonstrated experience with project management
  • Degree in business administration, health administration, or combination of education and relevant experience
  • Ability to maintain a work pace appropriate to the workload
  • Ability to establish and maintain effective working relationships across the Health System
  • Must be able to provide proof of work authorization

Nice To Haves

  • Leadership experience in an academic medical center or complex teaching environment
  • Knowledge or experience working with Epic
  • Knowledge of University and medical center organizations, policies, procedures and forms

Responsibilities

  • Direct management of the billing, collections, records/research and customer service functions for inpatient, FQHC's and provider-based ambulatory practices.
  • Support and execute critical initiatives as a key member of Revenue Cycle leadership.

Benefits

  • medical insurance
  • sick and vacation time
  • retirement savings plans
  • access to a number of discounts and perks
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