Director Patient Financial Services | Full Time | Day

Concord Hospital Health SystemConcord, NH
Onsite

About The Position

Working under the supervision of the Administrative Director of Revenue Cycle, the Director PFS has direct oversight for the Billing, Collections, Customer Service and Cash Application units. Responsible for operation and management of the Accounts Receivable. Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area. Meet Performance goals to include cash, A/R Days, production by area, and denial reduction. Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Requirements

  • Bachelor’s Degree required.
  • A minimum of 5 years demonstrated leadership experience in billing and/or collections in acute care hospital setting.
  • Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
  • Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
  • Mastery of hospital revenue cycle operations.
  • Knowledge of reimbursement methodologies.
  • Knowledge of regulatory publications, how to access and interpret.
  • Excellent analytical, organizational, and research skills required.

Nice To Haves

  • MBA or MHA preferred.

Responsibilities

  • Direct oversight for the Billing, Collections, Customer Service and Cash Application units.
  • Responsible for operation and management of the Accounts Receivable.
  • Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area.
  • Meet Performance goals to include cash, A/R Days, production by area, and denial reduction.
  • Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Benefits

  • Equal Employment Opportunity employer
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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