Director, Patient Engagement and Advocacy (National)
About The Position
The Director, National Patient Engagement & Advocacy (PEA) provides strategic leadership for patient engagement and advocacy across assigned Endocrinology therapeutic development programs and brands. Reporting to the Senior Director, Endocrinology PEA, this role develops and executes strategies that build long-term partnerships with national patient advocacy organizations, incorporate patient and caregiver perspectives throughout the product lifecycle, and inform enterprise decision making across research, development, medical affairs, market access, and commercialization. Working across Corporate Affairs and the broader organization, the Director serves as Neurocrine's strategic lead to the patient community for assigned programs. The role leads patient engagement across internal functions, strengthens Neurocrine's reputation as a trusted partner, generates actionable patient insights, and ensures patient perspectives meaningfully inform business strategy and decisions. The Director also develops engagement plans and budgets, manages approved resources compliantly, and contributes to team development and coordinated field engagement.
Requirements
- High school diploma with 16 or more years of combined relevant education and experience; or a BS/BA in Business, Economics, Communications, Public Health, Healthcare Administration, or a related discipline with 12 or more years of relevant experience; or a master's degree with 10 or more years of relevant experience.
- Experience leading strategic partnerships with national patient advocacy organizations or comparable external stakeholders.
- Experience supporting drug development, medical affairs, commercialization, market access, or corporate affairs initiatives.
- Ability to develop and execute enterprise-level patient engagement and advocacy strategies.
- Exceptional relationship-building, influencing, stakeholder management, and diplomacy skills.
- Strong business acumen and ability to translate patient insights into strategic recommendations and business decisions.
- Ability to lead cross-functional initiatives and influence without formal authority.
- Excellent communication, presentation, facilitation, and negotiation skills, with executive presence.
- Strong judgment and ability to balance competing stakeholder priorities while maintaining trusted external relationships.
- Knowledge of the U.S. healthcare, biopharmaceutical, and patient advocacy landscape.
- Commitment to compliant, ethical, and patient-centered engagement.
Nice To Haves
- Experience in the biopharmaceutical industry, a patient advocacy organization, or a healthcare consulting, communications, or patient engagement agency is strongly preferred.
- Experience working in rare disease or specialty pharmaceutical environments is preferred.
Responsibilities
- Lead development and execution of patient engagement strategies for assigned Endocrinology therapeutic programs and brands, aligned with business priorities and patient needs.
- Serve as the strategic PEA lead for assigned Development Program Teams and Brand Teams, integrating patient and caregiver perspectives across research, development, commercialization, and lifecycle management.
- Translate patient and community insights into recommendations for enterprise strategy, business decisions, and long-term engagement planning.
- Develop and steward strategic relationships with national patient advocacy organizations and other external stakeholders, advancing shared objectives.
- Build transparent, collaborative, mutually beneficial partnerships that strengthen and protect Neurocrine's reputation and credibility in the patient community.
- Identify and lead strategic collaborations with advocacy organizations, monitoring external trends, unmet needs, partnership opportunities, and potential risks.
- Lead patient engagement across assigned programs and provide internal functions with strategic leadership for consistent, thoughtful, patient-centered engagement.
- Partner with Medical Affairs, Clinical Development, HEOR, Commercial, Market Access, Corporate Affairs, Legal, Compliance, and other teams to develop coordinated engagement strategies.
- Advise internal stakeholders on appropriate engagement with patient advocacy organizations and align cross-functional priorities.
- Lead strategies to generate patient and caregiver insights through advisory boards, ongoing engagement, research activities, and strategic partnerships; translate findings into actionable recommendations.
- Partner with the PEA Operations Manager to plan and execute patient engagement activities and achieve strategic objectives.
- Develop annual patient engagement strategies, plans, and proposed budgets for assigned programs and brands.
- Manage approved budgets and resources responsibly and ensure activities comply with company policies, laws, regulations, and industry standards.
- Partner with the Director, State & Grassroots PEA to translate enterprise strategies into coordinated field engagement and ensure community insights inform national strategy and enterprise decisions.
- Mentor colleagues, share best practices, and contribute to the development of PEA capabilities across the organization.
- Perform other duties as assigned.
Benefits
- Retirement savings plan with company match
- Paid vacation, holiday, and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental, and vision coverage
- Annual bonus with a target of 35% of earned base salary
- Eligibility to participate in an equity-based long-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
