Director Patient Access

FMOLHSMonroe, LA

About The Position

The Patient Access Director is responsible for the overall management, organization, and productivity of department operations, including admissions, pre-admissions, and financial counseling activities. Basic responsibilities include oversight of all Patient Access activities, working escalated problem patient accounts, preparing payrolls, hiring and training of staff, reporting on department metrics, implementing quality assurance initiatives, and the achievement of short and long-term goals. The Director should remain in full compliance with all departmental, institutional, and regulatory policies and procedures at all times.

Requirements

  • Management of department operations.
  • Oversight of Patient Access activities.
  • Handling escalated patient accounts.
  • Payroll preparation.
  • Staff hiring and training.
  • Departmental metrics reporting.
  • Quality assurance initiatives.
  • Goal achievement.
  • Compliance with policies and procedures.

Responsibilities

  • Overall management, organization, and productivity of department operations, including admissions, pre-admissions, and financial counseling activities.
  • Oversight of all Patient Access activities.
  • Working escalated problem patient accounts.
  • Preparing payrolls.
  • Hiring and training of staff.
  • Reporting on department metrics.
  • Implementing quality assurance initiatives.
  • Achievement of short and long-term goals.
  • Remaining in full compliance with all departmental, institutional, and regulatory policies and procedures.
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