Director, Partner Programs

Everpure•Santa Clara, CA

1d•$232,000 - $371,000

About The Position

We are seeking a strategic and execution-oriented leader to own Everpure’s global Partner Program portfolio — end to end. This role is responsible for defining the overall program vision, investment strategy, and operating model across all partner routes to market, and ensuring that each program delivers measurable business outcomes. As the Director, Partner Programs, you will lead the Global Partner Program Center of Excellence as well as the team responsible for the resale, managed service, and distribution routes-to-market, covering the full spectrum of partner types including resellers, solution providers, MSPs, and GSIs, as well as overall program governance & compliance. You will not own a specific program segment — instead, you will ensure that all programs operate as a cohesive, scalable system aligned to Everpure’s growth strategy. This role sits at the intersection of strategy and execution: you will define where we invest, how programs evolve, and how decisions are made — while holding your team accountable for delivering results in the field.

Requirements

12+ years in partner programs, GTM strategy, or channel leadership
Proven experience leading multi-segment partner programs at scale, including Reseller, Solution Provider, MSP, and GSI motions
Strong understanding of program economics, incentives, and partner value exchange
Experience leading and developing high-performing teams
Ability to operate at both strategic and operational levels
Exceptional stakeholder influence and decision-making skills
Strong analytical and business judgment

Responsibilities

Define and own the overall partner program vision and strategy across all routes to market
Ensure alignment with GSO strategy and business priorities
Partner with GPO leadership to evolve program structure, value exchange, and investment focus
Establish a multi-year roadmap for program evolution across segments
Define the guardrails and strategic direction within which each program lead operates, ensuring consistency across segments while enabling domain-specific flexibility
Define and manage the overall program investment strategy, including incentives, rebates, and customized partner investment frameworks
Allocate investment across program areas based on business impact and ROI
Ensure consistency and discipline in how incentives are structured and deployed across RTMs
Lead and develop the Partner Program team, holding them accountable for: Program design, Operationalization, Adoption, Performance outcomes
Drive a culture of accountability, clarity, and execution excellence
Ensure clear separation of responsibilities across program design, execution, and governance to avoid duplication and drive accountability
Own final approval/denial of exceptions to program rules
Ensure decisions are consistent, scalable, and aligned to business priorities
Partner with Governance & Compliance Lead to implement structured, auditable processes
Serve as the primary program leader across Sales, Finance, Channel Ops, Marketing, Legal, and Enablement
Align stakeholders on program priorities, tradeoffs, and decisions
Simplify complex requirements into clear direction for execution
Define success metrics and KPIs across all partner programs
Evaluate program performance and drive continuous improvement
Ensure programs deliver measurable impact on growth, partner behavior, and profitability
Serve as the primary voice to GSO/GPO leadership on partner program performance, investment impact, and strategic insights across all routes to market