Director, Organizational Transformation & Project Management

Southwest Transplant Alliance•Dallas, TX

About The Position

The Director, Organizational Transformation & Project Management role is responsible for advancing enterprise-wide execution, organizational alignment, performance excellence, and the successful delivery of strategic initiatives that support STA’s mission, strategic goals, and long-term vision. This role provides oversight for project and program management across the organization by establishing PMO strategy, governance, standards, and consistent execution of complex cross-functional initiatives while leading the organizational change management process and Baldrige Performance Excellence program. The Director partners closely with executive leadership and stakeholders at all levels, both internally and externally, to translate strategic priorities into actionable portfolios that drive measurable value, operational excellence, organizational maturity, and mission impact within a healthcare environment.

Requirements

Bachelor’s degree in business administration, project management, healthcare, or related field is required.
Certified Project Management Professional (PMP) or equivalent is required.
Completion of certification after 1 year of employment is required.
Minimum of 10 years of progressive experience leading enterprise-level projects, programs, or portfolio management in a healthcare or similarly regulated environment is required.
Minimum of 5 years of progressive leadership experience is required.
Current Driver’s License is required and maintained with an acceptable driving record as defined by STA policy.
Employees in this role are not routinely expected to perform tasks that involve contact with blood, bodily fluids, or other potentially infectious materials.
Employees must safeguard all confidential information and disclose it only as permitted by law and organizational policy.

Nice To Haves

Master’s degree is preferred.
A combination of alternative education and experience may be considered in lieu of the formal education requirements.
Agile Certified Practitioner (ACP) or equivalent is preferred.
Certification in at least one enterprise project management platform (e.g. Microsoft Project, Smartsheet, Azure DevOps, Monday.com) is preferred.

Responsibilities

Provide executive-level reporting and insights on portfolio health, risks, financial performance, and resource utilization to senior leadership and governance bodies.
Identify sources of resistance and disengagement, and design targeted interventions—communication, training, engagement, and reinforcement—to accelerate adoption.
Establish transformation KPIs (adoption, proficiency, benefit realization) and report progress transparently to the executive team.
Partner with executive leadership to define, prioritize, and manage the enterprise project and program portfolio, ensuring initiatives are aligned with strategic goals and organizational capacity.
Ensure all transformation and project activities are compliant with applicable regulatory, accreditation, and safety requirements and standards, including OPTN Policies, CMS Conditions for Coverage of Organ Procurement Organizations (both Outcome Requirements and Process Performance Measures), the Texas Revised Uniform Anatomical Gift Act, and the organization’s Corporate Code of Conduct.
Partners with project leaders to implement corrective and preventative action plans to reduce operational and regulatory risk in projects and transformation pathways.
Establish and maintain PMO governance frameworks, standards, methodologies, and best practices to drive consistency, accountability, and transparency across all projects and programs.
Serve as a change sponsor and coach for senior leaders, equipping them to lead their teams through ambiguity, redesigned workflows, and new technology rollouts.
Lead, mentor, and develop PMO leadership and staff, including managers, supervisors, coordinators, and support personnel.
Leads, mentors, and coaches a team within the functional area of responsibility.
Ensures staff education, competencies, and training programs support excellence and compliance.
Apply structured change management methodologies to sponsor, plan, and sustain enterprise change across clinical, operational, and administrative/support functions.
Oversees talent development, workforce planning, and succession strategies.
Drive data-driven governance by integrating data-informed decision-making into PMO and Change Management governance, using dashboards and analytics to guide prioritization and measure benefit realization.
Apply structured change management methodologies to sponsor, plan, and sustain enterprise chance across clinical, operational, and administrative/supportive functions.
Fosters a culture of empathy, accountability, innovation, and high performance.
Provide strategic leadership and oversight for the enterprise Project Management Office (PMO), ensuring alignment with organizational strategy and regulatory requirements.
Design and lead the multi-year transformation roadmap, aligning strategic priorities with CMS, performance tiers, OPTN policies, and evolving industry standards.
Ensure portfolio-level financial planning, forecasting, tracking, and reporting to guarantee optimal use of organizational resources.
Ensure all transformation and project activities are compliant with applicable regulatory, accreditation, and safety requirements and standards, including OPTN Policies, CMS Conditions for Coverage of Organ Procurement Organization (both Outcome Requirements and Process Performance Measures), the Texas Revised Uniform Anatomical Gift Act, and the organization’s Corporate Code of Conduct.
Performs other job-related duties as assigned that are consistent with the purpose of the role.