Director Ops, Learning Process Enablement (Max $50/hr W2)

Lenmar Consulting Inc.•Reston, VA

1d•$0 - $50•Hybrid

About The Position

This role is for someone who is strategic-minded and loves to automate processes for simplicity. The selected candidate will bridge instructional design, systems implementation, and operational effectiveness. This person must have stellar project management abilities and communication skills, acting as the center of the wheel for how the company delivers high-impact learning solutions. The role requires the ability to travel 4-6 times a year to client offices or on behalf of client business.

Requirements

5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization.
Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon).
Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans.
Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project).
Knowledgeable in content authoring tools with AI integrations and review processes.
Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills.
Strategic thinker with the ability to balance big-picture planning with tactical execution.
Proven ability to build relationships and influence others to action.
Ability to travel 4-6 times a year to Clients offices or on behalf of Client business.
Authorization to work in the United States.
A passion for expanding educational and career opportunities and mission-driven work.
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal.
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

Responsibilities

Bridge instructional design, systems implementation, and operational effectiveness.
Automate processes for simplicity.
Manage projects related to learning solutions.
Facilitate stakeholder communication and manage change.
Build scalable governance frameworks.
Optimize learning or knowledge systems.
Translate business processes into actionable workflows and enablement plans.
Collaborate with cross-functional teams.
Build relationships and influence others to action.
Travel 4-6 times a year to client offices or on behalf of client business.