Director Operations

DHL (Supply Chain)•Westerville, OH
•$150,000 - $200,000•Hybrid

About The Position

DHL Supply Chain is seeking a Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions. This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio. In addition, the Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives. Candidates must possess a proven track record of leading large-scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%.

Requirements

  • Extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions.
  • Proven track record of leading large-scale transportation operations.
  • Proven track record of delivering results in dynamic environments.
  • Proven track record of influencing both internal and external stakeholders.
  • Bachelors degree or equivalent experience, required.
  • 7+ years of experience within supply chain, required.
  • 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required.
  • Highly organized with the ability to prioritize a long list of equally meaningful responsibilities.
  • Self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable.

Nice To Haves

  • MBA or equivalent, preferred.
  • Experience as a management consultant or in a strategic role within a supply chain function, preferred.

Responsibilities

  • Drive operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio.
  • Serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives.
  • Lead multiple distribution centers, each with individual customers and their own sets of requirements.
  • Cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success.
  • Drive a culture of performance and results through your teams.
  • Assemble and advise strong teams at each distribution center in your group.
  • Lead multiple teams and support their professional development at all levels.
  • Support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments.
  • Be a key member of the management team of the largest global supply chain company.
  • Have access to a myriad of development and educational programs to help your leaders grow.
  • Work with your manager on developing your growth and career direction.
  • Have entrepreneurial-like freedom to structure your business unit.
  • Get results.

Benefits

  • Medical
  • Dental
  • Vision
  • Prescription
  • Discounted Stock Purchase
  • General Bonus Plan
  • 401K
  • Generous PTO policy
  • Competitive wages
  • Excellent affordable insurance benefits (including health, dental, vision and life)
  • 401K plan
  • Paid vacation and holidays
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