Director, Operations, Baptist Health Medical Group

BHS • Louisville, KY

20h • Onsite

About The Position

Baptist Health Medical Group is seeking a Director of Operations for its Kentuckiana market (Louisville and Southern IN). This role requires the individual to reside in the specified market area. The Director of Operations will leverage technical expertise and collaborative leadership to oversee the ongoing development and direction of assigned practices. Key areas of responsibility include ensuring the integrity of operational processes, optimizing patient access, managing operations budgets, overseeing human resources, ensuring regulatory compliance, and standardizing operational activities. The Director will work closely with Practice Managers to maintain efficient day-to-day operations and achieve strong financial performance across multiple sites.

Requirements

• BA/BS in Healthcare or Business-related field required.
• 8+ years of progressive management experience in physician practice operations.
• Experience in physician practice acquisition and integration; as well as practice development.
• Experience with minimizing gaps in operations related to physician practices.

Nice To Haves

• MBA/MHA preferred – Business related expertise may be substituted for advanced degree.
• Experience in large group practice settings with multiple locations, 25 or more physicians, and hospital-owned or sponsored physician networks strongly preferred.

Responsibilities

• Directing the overall practice/clinic operations of multiple sites that support the BHMG goals and objectives.
• Integrating practice operations for those practices which may be acquired by BHMG.
• Directing the planning and onboarding of new acquisitions and newly employed providers to ensure seamless transition for patients, physicians, and employees from an operational perspective.
• Working with Practice Managers to develop individual practice goals; uniform policies/procedures; and assurance of budget compliance for clinic operating units.
• Developing strategies and leading the execution of site-specific action plans for promotion and adoption of operational changes required to move in new directions.
• Ensuring processes and oversight for timely charge entry, collections at point of service, accuracy in patient registration, eligibility verification, and expeditious resolution to requests for information related to third party claims processing.
• Leading monthly meetings for Practice Managers, clinical leadership and Physician partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Director