Director of Medical Group Operations

Southwest Health System, Inc.•Cortez, CO

1d•$86,861 - $138,986•Onsite

About The Position

This role serves as the practice administrator for Southwest Health System's outpatient medical practices, operating in a dyad leadership model with the Chief Medical Officer. The position is accountable for the operational, quality, financial, and administrative performance of the Medical Group. A key responsibility is leading the medical group towards value-based and alternative payment models through process redesign and alignment of clinical, operational, and financial strategies. The Director ensures the Medical Group delivers high-quality, patient-centered care, operates efficiently, grows patient access, coordinates care, and remains compliant with regulatory and organizational standards.

Requirements

Minimum bachelor's degree.
Previous experience working closely with physicians and advanced practice providers in outpatient clinics.
Demonstrated ability to support providers in improving operations and health outcomes.
Bachelor's degree in healthcare administration, business administration or related field preferred.
Master's degree in healthcare administration (MHA), business administration (MBA) preferred.
Formal healthcare leadership training providing evidence of knowledge in outpatient clinic operations, finance and future payment models.
Understanding of medical group operations, staffing models, and resource allocations.
Understanding how medical group workflows integrate with hospital workflows.
Application of Lean methodology, quality improvement frameworks, and risk management practices.
Strong written and verbal communication skills.
Ability to manage multiple initiatives and respond flexibly to evolving operational needs.
Demonstrates a high degree of integrity and sound, ethical judgment.
Attention to detail, managing deadlines, tracking projects, and maintaining organized systems.
Advanced proficiency in electronic health records, scheduling software, presentation tools, virtual meeting platforms, and project management software.

Nice To Haves

Master of Healthcare Administration, Master of Business Administration or related degree.
American College of Medical Practice Executive Board Certification (CMPE).
Successfully led medical groups toward value-based payment arrangements.
Ability to obtain MGMA CMPE certification within two years.

Responsibilities

Serve as the practice administrator for Southwest Health System's outpatient medical practices.
Oversee Medical Group operations in a dyad leadership relationship with the Chief Medical Officer.
Lead the operational, quality, financial, and administrative functions of the Medical Group.
Ensure the Medical Group delivers high-quality, patient-centered care.
Ensure the Medical Group operates efficiently.
Drive growth in patient access.
Oversee coordination of care.
Ensure compliance with regulatory and organizational standards.
Prepare for and advance the Medical Group toward value-based and alternative payment models.
Redesign processes and align clinical, operational, and financial strategies.
Develop and execute departmental vision, goals, and initiatives consistent with Southwest Health System's objectives.
Communicate effectively with patients, family members, staff, leadership, stakeholders, and community members.
Lead and inspire teams, mentor staff, and foster a positive work culture.
Manage multiple initiatives and respond flexibly to evolving operational needs.
Make sound, timely decisions and find solutions, including through participation on interdisciplinary teams.
Maintain knowledge of federal and state reimbursement policy changes and disseminate relevant updates.